How Many - make changes to multiples on a check
Summary
When multiples of an item are ordered, the "How Many" feature can be used to apply changes to a subset of the items ordered. For example: if the user orders 7 of an item, the feature can be used to apply changes (such as modifying or expediting) to just 1 or more of the items. This offers better speed of service for the guest.
The following changes can be made to the subset:
- Modify (if item has components or serving options)
- Remove
- Change order type
- Expedite
Configuration
One of the changes that can be made is to change order types of an item on a multiple quantity order. A location must be configured with multiple order types in ECM in order to change order types.
ECM > Sites > Site > Areas > Location > location number
Application
Order a quantity of an item:
Tap a number, then the menu item
Tap the i icon to open the item options pop-up.
Tap " How Many" and use the numerical keypad to tap the number of items that will be affected; tap OK to close the keypad.
Tap the operation to be applied to the number of items entered:
- Modify
- Modify the components or serving options for the items selected and tap Update to apply
- Remove
- Remove the number of items from the ordered quantity (items are removed immediately)
- Change Order Type (see below)
- Change the order type (e.g., from Dine In to Take-out). The change applies immediately
- Expedite
- Expedite the number of items selected. The change applies immediately. (Item(s) appear with flames on the ordering screen to indicate they are to be expedited.)
Change order type: The location must be configured with more than one order type to change order types.