How Many - make changes to multiples on a check

Owned by Rose Eliff (Unlicensed)
Last updated: May 18, 2017
2 min read

Summary

When multiples of an item are ordered, the "How Many" feature can be used to apply changes to a subset of the items ordered. For example: if the user orders 7 of an item, the feature can be used to apply changes (such as modifying or expediting) to just 1 or more of the items. This offers better speed of service for the guest. 

The following changes can be made to the subset: 

  • Modify (if item has components or serving options) 
  • Remove
  • Change order type
  • Expedite

Configuration

One of the changes that can be made is to change order types of an item on a multiple quantity order. A location must be configured with multiple order types in ECM in order to change order types. 

ECM > Sites > Site > Areas > Location > location number 


Application 

Order a quantity of an item: 

Tap a number, then the menu item

Tap the i icon to open the item options pop-up. 

Tap " How Many" and use the numerical keypad to tap the number of items that will be affected; tap OK to close the keypad.


Tap the operation to be applied to the number of items entered: 

  • Modify  
    • Modify the components or serving options for the items selected and tap Update to apply
  • Remove 
    • Remove the number of items from the ordered quantity (items are removed immediately) 
  • Change Order Type (see below) 
    • Change the order type (e.g., from Dine In to Take-out). The change applies immediately 
  • Expedite
    • Expedite the number of items selected. The change applies immediately. (Item(s) appear with flames on the ordering screen to indicate they are to be expedited.) 

 

Change order type: The location must be configured with more than one order type to change order types.