Alternate Locations (Devices)

Summary

A POS device can be configured to allow access to specific locations (alternate locations) at a site. When configured to default to an alternate location, the user of the device does not have to select a location through the location map or location list

• A default location is specified for the POS device to be attached to when: 
  
  • The user logs in (if clock-in not required)
  • The user clocks in
  • A check is finalized

This feature is especially useful when a device is in a fixed location, such as a counter service location, and for delivery orders. 

Configuration 

• If alternate locations have not been configured for the POS device, the information will be blank on the Alternate Location tab 

• If the device has been configured to access alternate locations, the Alternate Location page will show the locations that can be accessed 
  • Columns Location Name, Area Name and Display Order can be sorted in ascending or descending order 
  • User can add up to 11 locations per device
  • A default alternate location is a location that the specified device will be automatically attached to on user login/clock-in and/or finalize

Add Alternate Locations 

• Click Add Alternate Location
  • On default, a pop-up window shows a list of all locations for the site
  • All Areas - The list can be filtered by area to show a subset of records. Areas are listed in numeric then alphanumeric order.
  • Search - The Location Name and Area Name columns can be searched by alphanumeric entry to narrow the list of records
  • Location Name and Area Name columns can be sorted in ascending or descending order 

• Select  - Select the locations to be added (image below shows list filtered to show Counter Service area locations)    
• Default - Select the default location for the POS device to be attached to (only one can be selected)
• nn locations selected - Displays the number of locations selected. If user selects 11 (maximum), the remaining locations are disabled and cannot be selected. 

• Save - Click Save to save changes and close window
• Cancel - Click Cancel to discard changes and close window
• Apply - Click Apply to apply changes and remain on window

Operation

Order Type default specified for locations

• When a user logs in on the POS device, the device will automatically default to the default location specified and display the Ordering Menu to begin ordering 
  
  • The location map is bypassed; the user does not have to select a location from the location map

• To change locations, tap the location number
  • A pop-up window lists the alternate locations available in the order specified in ECM
  • The default location for the device is designated with a (D) and checkmark

• Tap a different location
  • The new location will be designated with a checkmark
  • The POS device will attach to the new location and display the Ordering Menu to begin ordering

• After the order has been finalized, the POS device will default to the specified default location 

Locations not configured with a default Order Type

• If the order type for the locations is not specified (Areas > Locations), the default location will load showing the order types available and the locations available instead of defaulting to the Ordering Menu 

Check Search 

When alternate locations have been configured on a POS device, Check Search will allow the user to search for checks by alternate locations for easy finding. 

Note: A check cannot be reopened from POS device if the check was created in an area not assigned to the POS device.

Example:

• The POS device has locations in the Counter Service and Bar service areas
• In Check Search, the device cannot reopen a check that was created in the Table Service area

Related articles

Devices

Device Peripherals (Devices)

Peripherals