How Many - make changes to multiples on a check

Summary

When multiples of an item are ordered, the "How Many" feature can be used to apply changes to a subset of the items ordered. For example: if the user orders 7 of an item, the feature can be used to apply changes (such as modifying or expediting) to just 1 or more of the items. This offers better speed of service for the guest. 

The following changes can be made to the subset: 

• Modify (if item has components or serving options) 

• Remove

• Change order type

• Expedite

Configuration

One of the changes that can be made is to change order types of an item on a multiple quantity order. A location must be configured with multiple order types in ECM in order to change order types. 

ECM > Sites > Site > Areas > Location > location number 

Open

Application 

Order a quantity of an item: 

Tap a number, then the menu item

Open

Tap the i icon to open the item options pop-up. 

Tap " How Many" and use the numerical keypad to tap the number of items that will be affected; tap OK to close the keypad.

Tap the operation to be applied to the number of items entered: 

• Modify  

  • Modify the components or serving options for the items selected and tap Update to apply

• Remove 

  • Remove the number of items from the ordered quantity (items are removed immediately) 

• Change Order Type (see below) 

  • Change the order type (e.g., from Dine In to Take-out). The change applies immediately 

• Expedite

  • Expedite the number of items selected. The change applies immediately. (Item(s) appear with flames on the ordering screen to indicate they are to be expedited.) 

Change order type: The location must be configured with more than one order type to change order types.