Receipts - Codes

Owned by Rose Eliff (Unlicensed)
Last updated: Feb 21, 2024 by Alger Alama
5 min read

Summary 

Sites can be configured to print UPC bar codes on receipts by item or by check total. Bar codes on receipts can be scanned for speedy customer checkout, especially useful for both kiosks and staff-facing ordering. 

With bar code scanning, guests can place an order in one area of the site (a kiosk or deli station, for example) and receive the receipt. The receipt is then scanned at checkout for guest payment. 

QR codes can be configured to print on receipts and on the guest payment screen. The QR code data parameters can be used to direct a user to NS Pay or to another page.

Configuration 

Bar Codes

  • By default, the Bar Codes print settings are unselected. 

  • When both boxes are checked, additional configuration options are shown. 



  • Option - You can also opt to print barcodes only on labels.

         



Item 

Description

Item 

Description

Print item bar code on receipt

Item bar codes are printed below each item 

  • with price check digit

Includes a check digit* in the barcode 

  • without price check digit

Does not include a check digit in the barcode 

Print bar code on bottom of receipt with embedded: 

Barcode is printed at the bottom of the receipt.

It can represent the check total or the total price of the items ordered.

  • Check total (Order Number; Code 128)
    Item Code 

Bar code represents the check total and order number.
(Code 128 bar codes can encode any character of the ASCII 128-character set.) 

Item code must be coordinated with CBS/NorthStar to ensure it does not conflict with existing items. 

  • Total price of items ordered without check digit (UPC Type 2, Format 1)

Bar code represents the total price of all items ordered; check digit is not included 

  • Total price of items ordered with check digit (UPC Type 2, Format 2) 

Bar code represents the total price of all items ordered; check digit is included

* A check digit is a single digit computed from the other characters in the string of numbers. It is used to ensure accuracy and check for errors. 



QR Codes

Optional feature - Account feature toggle required

An account feature toggle must be enabled for your account to use this feature: 
4.8 Allow NorthStar Pay

Please contact your NorthStar representative to have this feature enabled for your account.

When the feature is enabled, the QR code settings are shown on the Receipts page to configure how QR codes will be used. These can be used to access NorthStar Pay or any other URL configured per the QR code data parameters.

Item

Description

Item

Description

Display QR code on Guest Payment

QR code is displayed on the guest payment screen of the guest-facing advanced customer display (ACD). The QR code is created from the QR code data parameters. 

Print QR code on bottom of receipt

Scannable QR code is printed on the receipt

QR code data parameters

The QR code data parameters can be used to direct a user to NS Pay or to another page. Add URL and data parameters to QR code data parameters - Include /landing/ in URL.

  • User can enter the data parameters for the QR code  

    • To customize the QR code displayed on the receipt, enter the data parameters to be included from the list below. One or more parameters may be added in the format shown. (Commas not required between parameters.)

    • If preferred, a site URL may be entered to redirect the user to a site (e.g., survey, sign-up, etc.).

    • Question mark next to textbox prompts help text:

      QR Code Data Parameters

Available parameters:

<SiteGuid> - Site (unique identifier code)

<CheckGuid> - Check (unique identifier code)

<ExpirationTick> - Code expiration date/time (represented in number of ticks)

<SiteNumber> - Site number 

<CheckNumber> - Check number

<BusinessDate> - Business date of transaction

<CheckOpenDateTime> – Date and time check was opened

<CheckTotal> - Total amount of check

,AccountGuid> - Account (unique identifier code)

If QR code data parameters contain URL to landing page

  • Use TinyURL to shorten URL
    Select to shorten URL


  • Add the following links on landing page (optional) 

    • Select if the landing page will include links to other web pages (up to 3): 

      • Link label: Enter the name of the link to be displayed 

      • Link: Enter the URL 

Text-to-pay message 

Enter message text to be sent to guest's mobile device via SMS message. (Message sent by Twilio).

  • Message may be up to 1000 characters. 

    • Example: Tap link for safe, secure payment. 

Survey Codes

Optional feature - Account feature toggle required

An account feature toggle must be enabled for your account to use this feature: 
Print survey code on receipt

Please contact your NorthStar representative to have this feature enabled for your account.

When this feature is enabled, a site can make the following selections on the Codes tab: 

  • Print survey code on receipt - Specifies that a survey code be printed on the customer receipt

  • Print area - Select the area of the receipt the survey code is to be printed (five options) 

  • Format - Currently, the allowed format is SMG format (SMG is a third-party provider specializing in experience and customer feedback management.)

Print area options: 

Sample receipt: 



Label Printing

Printer

A proper label printer will need to be connected for these options to function.

  • By default, Label Printing is not selected or active.

  • When selected, additional options are available for label printing.





Related articles 

Receipts - General

Receipts - Localization

NorthStar Pay (QR Pay?)

NorthStar Pay on Advanced Customer Display