NorthStar 4.5 release - Summary of Features and Improvements

OE-10069

Restricted Access to menu items - Manager Only Items

Products > Menu Items > select menu item > General: Restricted: requires job permission to order 

Jobs > Permission: Allow user to order restricted items  

Staff UI: If menu item is marked as restricted and user does not have permission to order restricted items (such as an expensive wine), the menu item will appear disabled and have a lock icon in the upper right corner to indicate it is restricted. 
Manager with job permission can order. 

OE-10051

Honor background images for Location Map

ECM > Sites > Layouts - add background image 

From location map, user can add/edit layout background image 

OE-9587

As a Manager I want to be able to apply an adjustment to a server's checks while the server is logged in and attached to a location. (MD)

Job Permission required for manager: 
Allow user to discount guest check 
Allow user to discount order item

Manager can swipe card on adjustments screen and adjust check for server that does not have permission; transaction reverts back to server after tapping Done on Adjustments.

Open

OE-9557

Guest Payment: Remove suggested grat percentages; show keypad to enter gratuity

ECM > Sites > Guest Facing - Enable/disable Suggested Gratuity 

When guest-facing suggested gratuity is disabled, the gratuity suggestions aren't shown; screen has a keypad and gratuity field for the guest to enter their own amount of gratuity. 

OE-9554

RFID Capability with NSOE using TAP only with mifare card

ECM: 

• Account feature toggle: 
  
  

  Open

  

• Users > Mag card - Enter BIN range for MiFare card

• Users - key code matches last four digits of MiFare card

• Sites > Sites and Groups > select site > PMS tab - Enter the BIN range of the MiFare cards to be used for payment 

Allows user to use an RFID card reader and pay with MiFare card by holding card over reader.
System allows user to: 

• Complete payment POSTING TO PMS Fidelio

• Perform room inquiry to PMS Fidelio

• Log in using RFID employee card 

OE-9219

Set default to location keypad instead of Location Manager

Account feature toggle: Default to location keypad

Added setting on Sites > Layouts: 
Default to location keypad on login

On login, site will default to location keypad instead of location manager view 

OE-8967

As an admin I can Start/End dates for Adjustments to make them available to managers

Financial > Adjustment reasons - add Start Date and End Date for adjustment reason to be in effect 

Can be used for temporary promotional adjustment, such as a two-week Groupon promo; adjustments will be available on app during effective date period

• Start Date: After being deployed, component becomes available to order on the Start Date and time.

• End Date: Component is no longer available to order on the End Date and time.

OE-8964

Barcodes on Receipts

Account - Feature toggle: Print Bar Codes on Receipt

Sites > Receipts > Bar Codes - select option: 

• Print item bar code on receipt with or without price check digit

• Print bar code on bottom of receipt with one of the following embedded: 

  • check total

  • total price of items without check digit

    • total price of items with check digit

To set barcode for menu item:

• Products > Menu items > General - enter barcode in PLU/Barcode Number field 

Bar code prints after each parent item

Can also print at bottom of check with check total or total price of items barcoded

OE-8693

Staff view locations: Make CC pre-authorization available

CC pre-auth is enforced if menu category and location require pre-auth

• Sites > Areas > General - flag Pre Auth

• Location - Flag CC Pre-Auth

• Menu item category - Payment pre-authorization required 

Tap Start tab icon (under Check panel)

Swipe credit card; Save

Open

OE-6326

CC/GC via External Device in Guest UI Payment

Configure external payment device for iPad: 
Sites > Devices > Available Payment Devices 

Sites > Guest facing > Payment not allowed is not flagged 

Guest facing payment screen will prompt user to pay with credit card or gift card on payment terminal or pay with cash (no swipe on attached MagTek device) 

OE-11186

Split item keypad overlay points to Payment instead of the ordered item

N/A

Corrected issue where keypad pointer should point to item, not Payment. 

OE-10867

Reports: The error message displayed when the printer is offline should be "The specified printer is unavailable: [name of printer]" instead of "Server does not know the specified printer. Error: [name of printer]"

N/A

Revised error message for offline printer to: 
The specified printer is unavailable: [name of printer]

OE-10727

Guest Facing: Set a different language in ECM; English language is still displayed on the app

Site > Guest-facing > enable multiple languages; select a default language 

Log in the Guest-facing location 

UI is presented in default language 

OE-10695

NCL - The Bliss - Allow add tip to alt payment PMS

N/A

Tip can be added using alternate payment 

OE-10656

Guest UI Should Say "Tap" instead of "Swipe" when the ID Tech is in MiFare mode.

Site > Area > > MSR Default Behavior - select RFID (for MiFare device)

On Guest UI, user is instructed to tap and hold their card

OE-10312

Staff can access login keypad using gesture from Guest UI

N/A

• Staff login is removed from guest UI: 
  
  

  Open

  

  
  
  
  

• Staff login is replaced by the following gestures; either action will return the user to the staff login keypad: 

  • 5-finger tap on any screen 

  • 3-second long press on Start Over (lower left) 

OE-10311

Staff Login - Staff can switch between Swipe mode and MiFare/RFID mode

Account Feature toggle: MSR/Mifare Swipe for Areas

Sites > Area - Set MSR Default Behavior to either Swipe (default) or MiFare

Users > Mag card - set BIN range for users' mag cards

Users - Verify key code matches last four digits of Mifare card 

Sites > Sites and Groups > site > PMS - set BIN range for guests' Mifare cards 

Setting will determine which option is set as the default on the login keypad. User can switch from Swipe to RFID on the login keypad by tapping the link. 

If card reader is disconnected, neither option appears: 

OE-9830

Enable PLU button for faster data entry

Requires account feature toggle: PLU/Barcode search 

Open

PLU/Barcode menu item is configured in ECM. (OE-10122) 

Products > Menu items > add Menu item
Select PLU/Barcode entry from type of menu item drop-down. Complete the menu item form. 

Exclusions:
• PLU/Barcode menu item should not be available for ordering on guest UI locations (kiosk and guest-facing)

Tap PLU item to order; enter PLU/Barcode number or scan to add item to check panel. 
Items must be: 

• Active

• Included in an active menu item category

• On an active day part menu

If PLU/Barcode number has multiple matches:

• System will choose the item whose category is displayed first.

• If items are in the same category, the item chosen will be the one that is displayed first in the menu.

OE-9730

Payroll report (app): Allow labor reporting to report in 1-week window instead of the current 2-week window (MD)

Sites > Store Hours - flag setting: 
Set pay period to one week

Per setting, the following reports will report in one-week periods: 

• Time Report

• Payroll Report 

OE-9573

Show alphanumeric location names on Location map

Alphanumeric location names can be used when configuring locations; 
ECM > Sites > Areas > Locations

Alphanumeric table numbers appear on: 

• Location map

• Food prep receipt

• QSR kitchen video 

OE-9558

QSR will display seat number so staff can deliver food to the correct seat.

N/A

QSR displays seat number 

Open

OE-9364

Search - As a staff member I want to be able to use a search function to find the item I am looking for

N/A

Added magnifying glass icon below check panel. Tap to open menu item search feature. Enter text (string); system will auto-suggest matches for name and description. Tap menu item name in search results to order item. 

Open

OE-9318

As a Guest Facing Improvement - I want to see all the component categories to be collapsed by default so I can see what I have to work with from my first view

N/A

In guest-facing, the component categories are collapsed by default. The user can click on the caret to expand and display the components in each category. 

OE-9274

As an admin I can set Start/End Dates for Components to make them available for ordering.

ECM > Products > Components > select a component
Set Start Date and time for item to be available
Set End Date and time for item to no longer be available 
Deploy

• Start Date: After being deployed, component becomes available to order on the Start Date and time.

• End Date: Component is no longer available to order on the End Date and time.

OE-9268

Admin can set Start/End Dates for Menu Items to make them available for ordering.

ECM > Products > Menu Items > select a menu item 

• Set Start Date and time for item to be available

• Set End Date and time for item to no longer be available 

• Deploy

• Start Date: After being deployed, menu item becomes available to order on the Start Date and time.

• End Date: Menu item is no longer available to order on the End Date and time.

OE-8982

Closed Checks request does not return all data

N/A

The improvement returns all closed checks data when using the Web Ordering API. 

OE-8380

Serving Option Category allows Minimum required to exceed Maximum Allowed

N/A

ECM > Categories > Serving Option Category requires Minimum Required quantity to be less than or equal to Maximum Allowed quantity 

OE-5174

Community Table uses screen savers from each concept that is configured

ECM > Media > Screensaver
Add screensaver images, rank in display order 

When app goes idle, screensaver images appear in rotation as configured

Improvements

OE-6258 (moved to 4.6 release) 

Tax Calculation - Round the total tax at check level, not item level

N/A

Taxes are rounded on the sum total of the check, not on each individual item 

OE-10867 (4.7 release) 

Reports: The error message displayed when the printer is offline should be "The specified printer is unavailable: [name of printer]" instead of "Server does not know the specified printer. Error: [name of printer]"

N/A

Revised error message for offline printer to: 
The specified printer is unavailable: [name of printer]