What’s New

This software update includes but is not limited to: 

• New feature: Multiple language support for guest facing mode
• New and/or enhanced features (also captured in stories below)
• Further improvements to functionality, performance and design
• Device stability improvements, bug fixes
• General software maintenance 

Epic

• [OE-8598] - Add combos to GuestUI - With this new feature, guests are allowed to order combos in the guest-facing UI.

Stories

• Localization - In guest-facing mode, the user interface can be configured to display content in another specified language   
  • [OE-7624] - Guest Facing - Ability to switch languages
  • [OE-7798] - Restaurant Address information prints on receipt in language selected in the app.
  • [OE-7805] - Component categories display in Guest Facing using selected language.
  • [OE-7806] - Serving option categories display in Guest Facing using selected language.
  • [OE-7811] - Adjustment Reasons prints on receipt in language selected in the app.
  • [OE-7815] - Menu Items and descriptions display in Guest Facing using selected language.
  • [OE-7816] - Components display in Guest Facing using selected language.
  • [OE-7817] - Serving Options display in Guest Facing using selected language.
  • [OE-8054] - Mandarin Guest Name from FCWS is printed on receipts.
  • [OE-8189] - Menu Items, Components and Serving Options are printed in selected language
  • [OE-8190] - Print all receipt labels in Language selected by the Guest
  • [OE-8191] - Reprinted checks will print in select language by the guest.

New Features

• Localization - In conjunction with the above stories, the following new features were added for localizing language throughout the app in guest-facing mode: 
  
  • [OE-7702] - Guest facing UI displays all labels in selected language (Configurable in ECM.)
  • [OE-7789] - ECM Admin can enable Multiple Language support for a site and they must select a default language.
  • [OE-7802] - Receipt marketing message prints on receipt in language selected in the app.
  • [OE-7803] - Site specific receipt information prints on receipt in language selected in the app.
  • [OE-7813] - Alternate payments prints on receipt in language selected in the app.
  • [OE-7814] - Tax Type Name prints on receipt in language selected in the app.
  • [OE-7818] - Gratuities prints on receipt in language selected in the app.
  • [OE-8187] - Enable/disable switch language configuration in ECM
  • [OE-8283] - Add localization feature for gift card receipt
  • [OE-8557] - "Business Date:" should be printed in the selected language
    
    
• Other cruise ship client features added: 
  • [OE-7612] - Pull Guest Name from FCWS (Fidelio Cruise Web Service, cruise line web service)
  • [OE-7632] - Staff-facing mode - Alternate payment - Run Inquiry by guest name  - Allows staff to search by room number or guest name when using alternate payment
  • [OE-7633] - POS Mode - Display Guest Image in guest inquiry screen - Security feature displays guest image in guest inquiry screen 
  • [OE-8102] - Create Adapter for Connection to FCWS (Fidelio Cruise Web Service) - This new feature allows a secure connection to cruise line client's Web service for payment transmittal. 
    
    
• Other

  • [OE-3873] - Tip Adjustment - allow Negative tip amount to be entered - This new feature allows a user to add a negative tip amount both when adjusting tip and adding tip when clocking out; useful for tip distribution for large parties with multiple checks

Improvements

• Localization
  • [OE-8258] - Bal Avail on gift card transaction is not translated on selected language
  • [OE-8333] - View ID [10256] and [10257] ECM configuration is not match on application displayed
  • [OE-8343] - [Receipts] Date and Time is not displayed in selected language
  • [OE-8397] - [Receipts] Add localization feature for gift card inquiry
  • [OE-8480] - [Guest Facing] View ID 10243 displayed is not changed to selected language
  • [OE-8537] - [Guest facing] [Kiosk] Fidelio screens (8) are not displayed in selected language
  • [OE-8009] - Add Localization to Menus
    
    
• Gift cards
  • [OE-8230] - Gift Card - Error message is displayed on gift card reload - Corrected issue where error message displayed incorrectly
    
    
• Guest-facing
  • [OE-8140] - Guest facing: Dismissing keypad does not return the place holder of the name field (For:) - Fixed issue to re-display help text in field 
  • [OE-8337] - Guest Facing - Save and Change buttons on account info should be disabled if no changes made - If no changes are made, the Save and Change buttons remain disabled.
  • [OE-8410] - Guest-facing: No alert message is displayed when minimum required for serving options is not satisfied - Corrected issue to display alert message when minimum requirement is not satisfied.
  • [OE-8384] - UX: Standardize calls-to-action for guest-facing view - Revised calls-to-action sentence casing for consistency and per best practices
    
    
• UI Improvements 
  • [OE-6916] - KB - UI: Payment > Adjust tip - Reprint auth - change to Reprint guest check - Changed label to more user-friendly text
  • [OE-6962] - Menu Manager - Show All Unavailable - needs Back and/or Show all button - On Unavailable screen, a button was added to Show All Available
  • [OE-8081] - Loyalty: Add Customer Details link on Rewards pop-up (Brix) - Added button to return to "Customer Details" screen 
  • [OE-8399] - Suggested gratuities should display within a border for cash transactions - Added border to suggested gratuity space on receipt
  
  
• Other
  • [OE-6101] - Birthday date format - Only show/use year in guest/staff UI (not mm/dd). Birthday confirmation can only confirm the year a person is born. 
  • [OE-7384] - Move Table needs Search Capabilities - To move table to another location, the user now has the ability to search for locations by alpha or numeric search; when at least one character is entered, all matching results are shown
  • [OE-8345] - Order 2 items from different prep courses, click Place My Order; course popup view should appear before Placing Your Order screen - Revised workflow to allow course selection to send prior to placing order 
  • [OE-8346] - Project file cleanup - miscellaneous maintenance 

Bugs

• Localization 
  • [OE-8229] - ECM: Guest UI > Localization: Set default language
  • [OE-8231] - Unable to change language once you deploy the site
  • [OE-8232] - Sales tax name is not printed on selected language
  • [OE-8145] - Staff Login remains on the last language used when changing to traditional chinese
  • [OE-8150] - Place my Order and I want to pay remains on the last language used when changing to Chinese traditional
  • [OE-8233] - Printed receipt displays the localization for the description instead of the localization for the name of menu items, serving options, and components
  • [OE-8238] - Staff login changes to English when MSR was detached.
  • [OE-8239] - Tip message in favorite screen is not translated to selected language until item is ordered and added as favorite
  • [OE-8241] - Translation: View ID 10144 "Serving Options" in ECM appears as "Staff Login" in app
  • [OE-8243] - Selecting language while order item screen is displayed hangs up the app and took few seconds to change language
  • [OE-8254] - Guest Facing: View ID’s under Screen ID [49] is not displayed in the selected language
  • [OE-8167] - Guest facing: “Payment amount towards check balance” label is changed to "What is the amount of this payment?" when language is changed
  • [OE-8288] - Added item with components to favorite displays a different localization for the view ID [10230]
  • [OE-8306] - [Guest Facing] Guest information is not translated in language selected.
  • [OE-8307] - [Guest Facing] Error message displayed on add favorite is not translated in selected language
  • [OE-8312] - [Guest Facing] Entry method on credit card transaction is not displayed in selected language
  • [OE-8319] - [Translation] Convenience Center Category is set in the ECM but not translated in the app.
  • [OE-8320] - [Translation] Prep Course is set in the ECM but not translated in the app.
  • [OE-8321] - [Translation] Menu item is set in the ECM but not translated in the app (Order Customization page) .
  • [OE-8322] - [Translation] Menu item is set in the ECM but not translated in the app (Order Summary page) .
  • [OE-8324] - Area localization should be printed in selected language
  • [OE-8327] - Menu name is not translated on both main and ordering screen
  • [OE-8369] - Guest Facing: View ID [10255] on Screen ID [105] is not localized
  • [OE-8372] - Guest-facing - Menu name in ordering screen is not translated into selected language until different menu is selected
  • [OE-8403] - Staff-facing - Check labels and Session lock message are translated into selected language
  • [OE-8448] - Translation - View IDs are not translated in the selected language
  • [OE-8469] - Entry method using Vx805 with EMV is not displayed on selected language
  • [OE-8470] - Application label is not translated on selected language for EMV transaction
  • [OE-8565] - Translation - View ID [10267] in screen [109] is not translated into selected language
  • [OE-8573] - [Kiosk, Guest Facing] I want to pay is not translated in selected language
  • [OE-8885] - Staff UI - Entering invalid email address for receipt printing option displays error message in Chinese
  • [OE-8886] - Guest-facing: Quantity ordered combo (first/last) item is not properly moved to an added check
  • [OE-8629] - NCL Joy: Prompt To Select Components In Guest UI Missing Localization Option In ECM 
    
    
• Guest facing
  • [OE-6519] - Guest-facing state button: doesn't change state when changed to closed - Corrected button state change not applied
  • [OE-7828] - Guest Facing: Take Out order type assigned to location but is missing from list of allowed order types in Ordering Menu - Resolved issue to display order types correctly 
  • [OE-8168] - Guest facing: Changes to the name and instruction to ordered item are not saved - Corrected issue where changes were not applied
  • [OE-8178] - Guest Facing: Unable to delete item added on favorites - Resolved issue to allow item to be deleted on Favorites
  • [OE-8197] - Guest Facing: Cannot swipe on checks to view multiple checks - Corrected issue to view multiple checks 
  • [OE-8259] - Guest Facing: Paying using a gift card with ZERO balance displays DECLINED error message instead of Insufficient Balance - Corrected message displayed for zero-balance gift card
  • [OE-8261] - Guest Facing: Customizing already ordered item with components displays "Add this to my order" instead of "Update" - Corrected message to show Update when customizing item
  • [OE-8309] - Guest facing: “Ok” button is missing for system alert message masks - Added OK button to dismiss message
  • [OE-8310] - [Guest facing] My account screen displays blank error message box - Corrected issue where error messages were not displayed for invalid entries on My Account
  • [OE-8426] - Guest-facing: Labels and buttons shift position upward when returning to swipe card window - Corrected issue with shifting page elements
  • [OE-8566] - Guest-facing: Send item for first prep course to kitchen; image shows under sent but also remains under My Order panel - Corrected issue with image remaining on panel incorrectly 
  • [OE-8818] - Guest-facing: Some labels on combo customize screen do not follow the set UI font - Corrected font inconsistency issues 
  • [OE-8819] - Guest-facing: On combo customization, name field and place holder is not displayed when (touch to add your name) is tapped - Corrected text display issue
  • [OE-8820] - Guest-facing: Name field becomes transparent when tapped without entering text - Corrected UI issue
  • [OE-8326] - Alert message "Don't forget to place your order" is not displayed when app goes idle - Corrected timeout/time value for pop-up message to show in 60 seconds
  • [OE-8332] - Tapping “Need help? …” does not start walkthrough for item with components that does not have a serving option - Corrected issue to display walkthrough tips 
  • [OE-8335] - Kiosk - Error message is displayed when going back to previous screen - Corrected issue to move forward in payment process
  • [OE-8402] - Comp, Discount, Tax Exempt and Gratuity doesn't appear in the Guest-facing Payment screen - Corrected issue to show adjustments in guest-facing payment screen

• Cruise ship client features
  • [OE-8408] - FCWS - Cabin payment - Card Holder name is retained even though the fields are cleared - Corrected issue to not return cardholder name after clearing values
  • [OE-8434] - [FCWS] - Alert message "Enter the amount of payment received." is displayed when paying thru PMS Room Charge - Removed invalid message regarding payment 
  • [OE-8510] - [FCWS] Error capturing payment authorization (101 Account not found) is displayed - Corrected payment issue related to cabin charge
  • [OE-8517] - [FCWS] Unable to refund re-opened check; application closes on Apply Payment screen - Corrected crash-on-refund issue for cabin charge
  • [OE-8628] - NCL Joy: Order Summary information in Guest UI disappears - Resolved issue with ordering panel information not displayed
  • [OE-8913] - FCWS - Application does not accept the correct year of birth enter when paying via room charge - Corrected validation issue   
    
    
• Adjustments
  • [OE-7243] - Failed test: Order Entry - The adjustment underneath the check is not changed from comp to void. - Corrected adjustment issue
  • [OE-7720] - Applying Comp to Combo configured as Reduced/Discounted to each item results in WS error - Corrected adjustment issue 
  • [OE-8133] - Refund reason disappears when refunded menu items are tapped alternately - Corrected issue with refund reason not displaying 
• Check operations 
  
  • [OE-7284] - Failed test: Order Entry - Kiosk Mode - Order with two checks - Main menu freeze after payment - Corrected issue where screen froze after payment
  • [OE-7358] - Failed test: Verify pricing is correct for these combos> Wrong computation for Combo-reduced, single - Corrected combo pricing issue 
  • [OE-8098] - Serving options is not displayed after modifying the menu item (serving options) - Corrected issue where serving options and components did not display on order 
• Payment
  • [OE-8268] - Insufficient balance when adding tip to Brinker GiftCard - Fixed Slipstream tip adjust issue
  • [OE-8381] - Tax types: does not honor flag to display together (not separately) - Corrected issue to honor tax types display setting 
  • [OE-8585] - Alternate Payment is not identified as an applied payment in Reopen Closed Check - Corrected issue to identify Applied Payment correctly on reopened check view
  • [OE-8586] - [Reopen Closed Check] The applied payment for Credit Card includes when the credit card is declined - Corrected issue where declined card showed two applied payments on reopened check
  • [OE-8587] - [Reopen Closed Check] The applied payment for Gift Card includes when the gift card has no balance - Corrected issue where gift card showed incorrect number of applied payments on reopened check 
  • [OE-8609] - The system crashes when there is 0.00 tip then tap (+/-) Tip Adjust - Resolved system crash issue on tip adjustment 
• Reports
  • [OE-6583] - Reports Date does drop-down selection updates automatically - Corrected date selector 
  • [OE-7295] - Failed test: Order Entry - Hourly Sales & Labor Report sort features - the app crashes when sorting report - Fixed issue to not crash app when sorting report 
  • [OE-7311] - Payment report - Credit payment - first line on printed report is misaligned - Corrected alignment issue 
    
    
• Receipts
  • [OE-6693] - If merchantId is UNDEFINED then don't display it on the receipt. - Corrected undefined merchant display on receipt
  • [OE-8013] - Email receipt: Header misaligned - Corrected alignment
  • [OE-8250] - Last digit of the Amount, Tip and Total is truncated on receipt - Corrected receipt printing 
  
  
• Age verification
• Corrected issue to apply age verification on combo when required
  
  • [OE-7377] - Age verification chit is not printed and no notification is displayed when ordering a combo item with a qualifier that requires age verification 
  • [OE-7381] - Order item with age verification can be ordered in a combo without tapping Verify Age - 

• Other
  • [OE-7131] - 4.1 #1121 OE Build caused combined sales for two days - Resolved in previous build 
  • [OE-8451] - Unable to adjust time clock; New date time is in between previous and future punches - Corrected date/time issue with time punches 
  • [OE-8533] - Ordering Menu: The Menus drop-down link (to switch menus) is missing - fixed missing Menus link