4.3 Order Entry for iPad
What’s New
This software update includes but is not limited to:
New feature: Multiple language support for guest facing mode
New and/or enhanced features (also captured in stories below)
Further improvements to functionality, performance and design
Device stability improvements, bug fixes
General software maintenance
Clients may contact their implementation team manager or sales person to request activation of any of the new features.
Epic
[OE-8598] - Add combos to GuestUI - With this new feature, guests are allowed to order combos in the guest-facing UI.
Stories
Localization - In guest-facing mode, the user interface can be configured to display content in another specified language
[OE-7624] - Guest Facing - Ability to switch languages
[OE-7798] - Restaurant Address information prints on receipt in language selected in the app.
[OE-7805] - Component categories display in Guest Facing using selected language.
[OE-7806] - Serving option categories display in Guest Facing using selected language.
[OE-7811] - Adjustment Reasons prints on receipt in language selected in the app.
[OE-7815] - Menu Items and descriptions display in Guest Facing using selected language.
[OE-7816] - Components display in Guest Facing using selected language.
[OE-7817] - Serving Options display in Guest Facing using selected language.
[OE-8054] - Mandarin Guest Name from FCWS is printed on receipts.
[OE-8189] - Menu Items, Components and Serving Options are printed in selected language
[OE-8190] - Print all receipt labels in Language selected by the Guest
[OE-8191] - Reprinted checks will print in select language by the guest.
New Features
Localization - In conjunction with the above stories, the following new features were added for localizing language throughout the app in guest-facing mode:
[OE-7702] - Guest facing UI displays all labels in selected language (Configurable in ECM.)
[OE-7789] - ECM Admin can enable Multiple Language support for a site and they must select a default language.
[OE-7802] - Receipt marketing message prints on receipt in language selected in the app.
[OE-7803] - Site specific receipt information prints on receipt in language selected in the app.
[OE-7813] - Alternate payments prints on receipt in language selected in the app.
[OE-7814] - Tax Type Name prints on receipt in language selected in the app.
[OE-7818] - Gratuities prints on receipt in language selected in the app.
[OE-8187] - Enable/disable switch language configuration in ECM
[OE-8283] - Add localization feature for gift card receipt
[OE-8557] - "Business Date:" should be printed in the selected language
Other cruise ship client features added:
[OE-7612] - Pull Guest Name from FCWS (Fidelio Cruise Web Service, cruise line web service)
[OE-7632] - Staff-facing mode - Alternate payment - Run Inquiry by guest name - Allows staff to search by room number or guest name when using alternate payment
[OE-7633] - POS Mode - Display Guest Image in guest inquiry screen - Security feature displays guest image in guest inquiry screen
[OE-8102] - Create Adapter for Connection to FCWS (Fidelio Cruise Web Service) - This new feature allows a secure connection to cruise line client's Web service for payment transmittal.
Other
[OE-3873] - Tip Adjustment - allow Negative tip amount to be entered - This new feature allows a user to add a negative tip amount both when adjusting tip and adding tip when clocking out; useful for tip distribution for large parties with multiple checks
Improvements
Localization
[OE-8258] - Bal Avail on gift card transaction is not translated on selected language
[OE-8333] - View ID [10256] and [10257] ECM configuration is not match on application displayed
[OE-8343] - [Receipts] Date and Time is not displayed in selected language
[OE-8397] - [Receipts] Add localization feature for gift card inquiry
[OE-8480] - [Guest Facing] View ID 10243 displayed is not changed to selected language
[OE-8537] - [Guest facing] [Kiosk] Fidelio screens (8) are not displayed in selected language
[OE-8009] - Add Localization to Menus
Gift cards
[OE-8230] - Gift Card - Error message is displayed on gift card reload - Corrected issue where error message displayed incorrectly
Guest-facing
[OE-8140] - Guest facing: Dismissing keypad does not return the place holder of the name field (For:) - Fixed issue to re-display help text in field
[OE-8337] - Guest Facing - Save and Change buttons on account info should be disabled if no changes made - If no changes are made, the Save and Change buttons remain disabled.
[OE-8410] - Guest-facing: No alert message is displayed when minimum required for serving options is not satisfied - Corrected issue to display alert message when minimum requirement is not satisfied.
[OE-8384] - UX: Standardize calls-to-action for guest-facing view - Revised calls-to-action sentence casing for consistency and per best practices
UI Improvements
[OE-6916] - KB - UI: Payment > Adjust tip - Reprint auth - change to Reprint guest check - Changed label to more user-friendly text
[OE-6962] - Menu Manager - Show All Unavailable - needs Back and/or Show all button - On Unavailable screen, a button was added to Show All Available
[OE-8081] - Loyalty: Add Customer Details link on Rewards pop-up (Brix) - Added button to return to "Customer Details" screen
[OE-8399] - Suggested gratuities should display within a border for cash transactions - Added border to suggested gratuity space on receipt
Other
[OE-6101] - Birthday date format - Only show/use year in guest/staff UI (not mm/dd). Birthday confirmation can only confirm the year a person is born.
[OE-7384] - Move Table needs Search Capabilities - To move table to another location, the user now has the ability to search for locations by alpha or numeric search; when at least one character is entered, all matching results are shown
[OE-8345] - Order 2 items from different prep courses, click Place My Order; course popup view should appear before Placing Your Order screen - Revised workflow to allow course selection to send prior to placing order
[OE-8346] - Project file cleanup - miscellaneous maintenance
Bugs
Localization
[OE-8229] - ECM: Guest UI > Localization: Set default language
[OE-8231] - Unable to change language once you deploy the site
[OE-8232] - Sales tax name is not printed on selected language
[OE-8145] - Staff Login remains on the last language used when changing to traditional chinese
[OE-8150] - Place my Order and I want to pay remains on the last language used when changing to Chinese traditional
[OE-8233] - Printed receipt displays the localization for the description instead of the localization for the name of menu items, serving options, and components
[OE-8238] - Staff login changes to English when MSR was detached.
[OE-8239] - Tip message in favorite screen is not translated to selected language until item is ordered and added as favorite
[OE-8241] - Translation: View ID 10144 "Serving Options" in ECM appears as "Staff Login" in app
[OE-8243] - Selecting language while order item screen is displayed hangs up the app and took few seconds to change language
[OE-8254] - Guest Facing: View ID’s under Screen ID [49] is not displayed in the selected language
[OE-8167] - Guest facing: “Payment amount towards check balance” label is changed to "What is the amount of this payment?" when language is changed
[OE-8288] - Added item with components to favorite displays a different localization for the view ID [10230]
[OE-8306] - [Guest Facing] Guest information is not translated in language selected.
[OE-8307] - [Guest Facing] Error message displayed on add favorite is not translated in selected language
[OE-8312] - [Guest Facing] Entry method on credit card transaction is not displayed in selected language
[OE-8319] - [Translation] Convenience Center Category is set in the ECM but not translated in the app.
[OE-8320] - [Translation] Prep Course is set in the ECM but not translated in the app.
[OE-8321] - [Translation] Menu item is set in the ECM but not translated in the app (Order Customization page) .
[OE-8322] - [Translation] Menu item is set in the ECM but not translated in the app (Order Summary page) .
[OE-8324] - Area localization should be printed in selected language
[OE-8327] - Menu name is not translated on both main and ordering screen
[OE-8369] - Guest Facing: View ID [10255] on Screen ID [105] is not localized
[OE-8372] - Guest-facing - Menu name in ordering screen is not translated into selected language until different menu is selected
[OE-8403] - Staff-facing - Check labels and Session lock message are translated into selected language
[OE-8448] - Translation - View IDs are not translated in the selected language
[OE-8469] - Entry method using Vx805 with EMV is not displayed on selected language
[OE-8470] - Application label is not translated on selected language for EMV transaction
[OE-8565] - Translation - View ID [10267] in screen [109] is not translated into selected language
[OE-8573] - [Kiosk, Guest Facing] I want to pay is not translated in selected language
[OE-8885] - Staff UI - Entering invalid email address for receipt printing option displays error message in Chinese
[OE-8886] - Guest-facing: Quantity ordered combo (first/last) item is not properly moved to an added check
[OE-8629] - NCL Joy: Prompt To Select Components In Guest UI Missing Localization Option In ECM
Guest facing
[OE-6519] - Guest-facing state button: doesn't change state when changed to closed - Corrected button state change not applied
[OE-7828] - Guest Facing: Take Out order type assigned to location but is missing from list of allowed order types in Ordering Menu - Resolved issue to display order types correctly
[OE-8168] - Guest facing: Changes to the name and instruction to ordered item are not saved - Corrected issue where changes were not applied
[OE-8178] - Guest Facing: Unable to delete item added on favorites - Resolved issue to allow item to be deleted on Favorites
[OE-8197] - Guest Facing: Cannot swipe on checks to view multiple checks - Corrected issue to view multiple checks
[OE-8259] - Guest Facing: Paying using a gift card with ZERO balance displays DECLINED error message instead of Insufficient Balance - Corrected message displayed for zero-balance gift card
[OE-8261] - Guest Facing: Customizing already ordered item with components displays "Add this to my order" instead of "Update" - Corrected message to show Update when customizing item
[OE-8309] - Guest facing: “Ok” button is missing for system alert message masks - Added OK button to dismiss message
[OE-8310] - [Guest facing] My account screen displays blank error message box - Corrected issue where error messages were not displayed for invalid entries on My Account
[OE-8426] - Guest-facing: Labels and buttons shift position upward when returning to swipe card window - Corrected issue with shifting page elements
[OE-8566] - Guest-facing: Send item for first prep course to kitchen; image shows under sent but also remains under My Order panel - Corrected issue with image remaining on panel incorrectly
[OE-8818] - Guest-facing: Some labels on combo customize screen do not follow the set UI font - Corrected font inconsistency issues
[OE-8819] - Guest-facing: On combo customization, name field and place holder is not displayed when (touch to add your name) is tapped - Corrected text display issue
[OE-8820] - Guest-facing: Name field becomes transparent when tapped without entering text - Corrected UI issue
[OE-8326] - Alert message "Don't forget to place your order" is not displayed when app goes idle - Corrected timeout/time value for pop-up message to show in 60 seconds
[OE-8332] - Tapping “Need help? …” does not start walkthrough for item with components that does not have a serving option - Corrected issue to display walkthrough tips
[OE-8335] - Kiosk - Error message is displayed when going back to previous screen - Corrected issue to move forward in payment process
[OE-8402] - Comp, Discount, Tax Exempt and Gratuity doesn't appear in the Guest-facing Payment screen - Corrected issue to show adjustments in guest-facing payment screen
Cruise ship client features
[OE-8408] - FCWS - Cabin payment - Card Holder name is retained even though the fields are cleared - Corrected issue to not return cardholder name after clearing values
[OE-8434] - [FCWS] - Alert message "Enter the amount of payment received." is displayed when paying thru PMS Room Charge - Removed invalid message regarding payment
[OE-8510] - [FCWS] Error capturing payment authorization (101 Account not found) is displayed - Corrected payment issue related to cabin charge
[OE-8517] - [FCWS] Unable to refund re-opened check; application closes on Apply Payment screen - Corrected crash-on-refund issue for cabin charge
[OE-8628] - NCL Joy: Order Summary information in Guest UI disappears - Resolved issue with ordering panel information not displayed
[OE-8913] - FCWS - Application does not accept the correct year of birth enter when paying via room charge - Corrected validation issue
Adjustments
[OE-7243] - Failed test: Order Entry - The adjustment underneath the check is not changed from comp to void. - Corrected adjustment issue
[OE-7720] - Applying Comp to Combo configured as Reduced/Discounted to each item results in WS error - Corrected adjustment issue
[OE-8133] - Refund reason disappears when refunded menu items are tapped alternately - Corrected issue with refund reason not displaying
Check operations
[OE-7284] - Failed test: Order Entry - Kiosk Mode - Order with two checks - Main menu freeze after payment - Corrected issue where screen froze after payment
[OE-7358] - Failed test: Verify pricing is correct for these combos> Wrong computation for Combo-reduced, single - Corrected combo pricing issue
[OE-8098] - Serving options is not displayed after modifying the menu item (serving options) - Corrected issue where serving options and components did not display on order
Payment
[OE-8268] - Insufficient balance when adding tip to Brinker GiftCard - Fixed Slipstream tip adjust issue
[OE-8381] - Tax types: does not honor flag to display together (not separately) - Corrected issue to honor tax types display setting
[OE-8585] - Alternate Payment is not identified as an applied payment in Reopen Closed Check - Corrected issue to identify Applied Payment correctly on reopened check view
[OE-8586] - [Reopen Closed Check] The applied payment for Credit Card includes when the credit card is declined - Corrected issue where declined card showed two applied payments on reopened check
[OE-8587] - [Reopen Closed Check] The applied payment for Gift Card includes when the gift card has no balance - Corrected issue where gift card showed incorrect number of applied payments on reopened check
[OE-8609] - The system crashes when there is 0.00 tip then tap (+/-) Tip Adjust - Resolved system crash issue on tip adjustment
Reports
[OE-6583] - Reports Date does drop-down selection updates automatically - Corrected date selector
[OE-7295] - Failed test: Order Entry - Hourly Sales & Labor Report sort features - the app crashes when sorting report - Fixed issue to not crash app when sorting report
[OE-7311] - Payment report - Credit payment - first line on printed report is misaligned - Corrected alignment issue
Receipts
[OE-6693] - If merchantId is UNDEFINED then don't display it on the receipt. - Corrected undefined merchant display on receipt
[OE-8013] - Email receipt: Header misaligned - Corrected alignment
[OE-8250] - Last digit of the Amount, Tip and Total is truncated on receipt - Corrected receipt printing
Age verification
Corrected issue to apply age verification on combo when required
Other
[OE-7131] - 4.1 #1121 OE Build caused combined sales for two days - Resolved in previous build
[OE-8451] - Unable to adjust time clock; New date time is in between previous and future punches - Corrected date/time issue with time punches
[OE-8533] - Ordering Menu: The Menus drop-down link (to switch menus) is missing - fixed missing Menus link