Credit Card Pre-Auth - Guest UI

Summary 

In guest-facing mode, an area and location can be configured to require credit card pre-authorization before the guest can order.

Configuration 

CC Pre-Auth is a location setting:

  • Site > Areas > select area > 

    • Edit - Area - flag Pre Auth 

  • Go to Locations

    • Select location 

    • Select CC Pre Auth 

  • Deploy site

Operation

  • In Guest-facing mode, if CC pre-auth is set, the guest will be asked to swipe their credit card to begin. 

  • After swiping their credit card, the screen returns to the guest-facing screen (either menu selection, featured items or a default menu) to allow the guest to begin ordering items.  

  • Guest orders items; when ready to pay check, guest taps I want to pay

  • On payment option screen, guest taps Use the card I swiped earlier

  • Guest selects tip amount and taps Next

  • Guest signs on signature screen and taps Charge my card

    • Since guest signs on screen, guest does not sign on printed receipt 

  • Guest taps desired receipt option 

  • If email option is selected, guest enters email address

  • Guest confirms on confirmation screen 

  • Check is paid on guest UI. Server will finalize the check on the staff-facing UI. 

  • Payment receipt is printed 



Related articles 

Cash Pre-Auth

Guest Facing - archive

Operation Mode: Guest Facing