Credit Card Pre-Auth - Guest UI
Summary
In guest-facing mode, an area and location can be configured to require credit card pre-authorization before the guest can order.
Configuration
CC Pre-Auth is a location setting:
- Site > Areas > select area >
- Edit - Area - flag Pre Auth
- Go to Locations
- Select location
- Select CC Pre Auth
- Deploy site
Operation
- In Guest-facing mode, if CC pre-auth is set, the guest will be asked to swipe their credit card to begin.
- After swiping their credit card, the screen returns to the guest-facing screen (either menu selection, featured items or a default menu) to allow the guest to begin ordering items.
- Guest orders items; when ready to pay check, guest taps I want to pay
- On payment option screen, guest taps Use the card I swiped earlier
- Guest selects tip amount and taps Next
- Guest signs on signature screen and taps Charge my card
- Since guest signs on screen, guest does not sign on printed receipt
- Guest taps desired receipt option
- If email option is selected, guest enters email address
- Guest confirms on confirmation screen
- Check is paid on guest UI. Server will finalize the check on the staff-facing UI.
- Payment receipt is printed
