Time Clock - Declared tips must meet/exceed credit card tips
- Rose Eliff (Unlicensed)
See Time Clock - Declare, add or adjust tips for basic tip management
Summary
Restaurants can require that when a server clocks out the system enforces that:
The server must declare a tip amount that equals or exceeds their total credit card tips
The system calculates and displays the total minimum declared tips with tip share already applied (if applicable)
The system does not allow the server to declare less than this amount
Configuration
Account feature toggle
This feature requires an account feature toggle to be set in order for Tip Share to be shown. Please contact your NorthStar representative to have this setting enabled for your account.
Feature toggle: 4.6 Show TipShare amount when declaring tips
ECM: Edit Job
Go to Jobs > edit a Job
Select Tip Declaration Rule from drop-down; options are:
None - No rule
Greater than Credit Card Tips - Declared tips must be greater than credit card tips amount
Greater than Credit Card Tips less Tip Share owed - Declared tips must be greater than credit card tips amount minus the tip share owed
Select Job Permission: Can edit declared tip amount
Operation
Clock out
On the Time Clock, tap Clock Out
The Declare Tips pop-up will display
If Tip Declaration Rule in ECM is:
None
The dollar amount of tips charged to credit cards is shown
The user can enter any tip amount.
Greater than Credit Card Tips
The dollar amount of tips charged to credit cards is shown
The user must enter an amount greater than the minimum to declare
An alert message will display if an amount less than the minimum to declare is entered
Greater than Credit Card Tips less Tip Share owed
The dollar amount of tips charged to credit cards is shown and the amount of tip share is subtracted from the minimum to declare
The user must enter an amount greater than the minimum to declare
Tip Adjustment
To add or adjust a tip record:
Tap a name from the time card to select or search by name in the search field
On the user's time card, tap the ($) icon to add or adjust a record
Enter a value using the numerical keypad
To make the amount positive or negative in value, tap Tip Adjust +/-
Tap Confirm
View Tips
When a job does not have permission to edit a declared tip amount, the user can tap the ($) icon on the time card record to display an overlay showing the Charged Tips (tips and declared tips). The numerical keypad will not display and the user cannot edit the amount.
Job permission - Not permitted to edit declared tip amount
Charged Tips overlay is shown when $ icon is tapped
Related articles
Time Clock - Declare, add or adjust tips