General (Menu Item)
Summary
Menu items are items that can be ordered and sold. They can be food and non-food items, including consumables, gift cards, retail goods and more.
Configuration
Click the edit icon (pencil) for the selected menu item. The Edit Menu Item page opens to the General tab.
Form fields
(See Add a Menu Item)
Item | Description |
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Name | Menu item name |
Button Name | Text in this field appears on the button on the POS ordering menu. (Button text differs from kitchen label and item name printed on the guest check.) If this field is blank, the button name will be inherited from the item name. (Requires account feature toggle: Menu Item Button Name) |
Description | Item description (displayed to the guest) |
Require Age Verification | Item requires that age be verified for the item ordered (e.g., alcohol). |
Build Your Own | Guest can build (customize) the item. |
Allow Save To Favorite | In guest-facing, if customer has an account, item can be saved to the customer's "Favorites." |
Active | Make the menu item active/inactive on all applications. |
Available for Take Away | Item can be ordered to go (not consumed in the restaurant). |
Available for Web Ordering | Item can be ordered online. |
Refillable | Item can be refilled (usually beverages); can set a refill price or leave blank for free refill. |
Automatically walk guest through ordering process | In Guest User interface, pop-ups will guide the customer through ordering this item. |
Featured | Item is featured on the guest user interface and can be ordered. |
Zero-priced items print on the check | Setting determines whether items set to $0.00 will print on the check. |
Sold by weight | Sell this item with a weight component. |
Hide menu item customization on add |
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Requires staff to order | A staff member must assist when ordering. When the item is ordered, the following message is displayed: (Requires account feature toggle: 4.0 G3e Make a menu item require staff to order it) |
Require seat number | A seat number is required when ordering the item. (Requires account feature toggle: 4.0 G1c Seat Numbers) |
Restricted; requires job permission to order | The menu item is only available for jobs with this job permission: Allow user to order restricted items (Requires account feature toggle: Restricted items) |
Number of Placements | Determines how many ways the item can be split up (e.g., pizza, left, right) |
Price | The item price |
Refill Price | The price for refilling the item (if charging for refill) |
External Code | Leave as default value. External codes are used for 3rd-party software integration. |
Background Color | Select a button color from the color palette displayed in the drop-down |
Quantity included in purchase (ticket only) | The quantity of tickets included in the item purchase. A site might have an item that is worth 5 tickets, another worth 10 tickets. |
Tare weight | The weight of the empty container for this menu item. When an item is sold by weight, the weight of the container is deducted before establishing price. |
Guest-facing: Use checkbox modifications | Modifies the guest-facing user interface to customize an order, allowing guests to use checkboxes to select components and serving options. |
Type | Menu item type for this item (See Menu Item Types, above) |
Sales Category | Sales category to be used for reporting the menu item |
Prep Type | Preparation type established for the item |
Prep Description | Preparation description sent to kitchen |
Prep Category | Preparation category for the item |
Prep Time (sec) | Approximate time to prepare this menu item |
Convenience Center Category | The convenience center category for the item (if available in the convenience center) |
PLU/Barcode Number | PLU/Barcode number associated with menu item. Can be scanned or manually entered on app using the PLU/Barcode Entry button. Global- and site-level settings. |
Cover Count | Number of servings (covers) the item represents
(Requires account feature toggle: Cover Count - Menu Items) |
Start Date | The date the menu item becomes available for ordering (Requires account feature toggle: Start and end dates) |
End Date | The date the menu item is no longer available for ordering (Requires account feature toggle: Start and end dates) |
Menu Item Categories | The menu item categories this menu item will appear in; multiple categories can be selected. (Menu Item Category selection required for this menu item to be available to order.) |
Save |
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