KitchenGo allee KDS

Owned by Rose Eliff (Unlicensed)
Last updated: Nov 11, 2021Version comment
7 min read

By Bematech 

Allee software is distributed via TestFlight and is available by invitation only from Bematech direct. Please contact your NorthStar representative. 

KitchenGo allee KDS Training Presentation 

This presentation includes an overview and information on the back-end portal, devices, settings and features. 

KitchenGo allee KDS training presentation.pptx


NorthStar Order Entry and allee Setup

Download software

  • Set up a TestFlight account and download the application to the iPad.

  • Installation Software (as of 11/7/2019):


Share the program files

  • Go to: c:\programfiles\custom business solutions\ order entry services\kitchenoutput.

Change security permissions

  • Change the security permissions to read/write for the actual pc server user, normally CBS user.
  • Changing security settings is more in depth; if you need help, contact your supervisor.

Launch allee 

  • Tap the allee icon on the tablet device to launch the allee application
    • Elements on this screen include:
      • Access Settings Menu (top left) 
      • Order recall
      • Order status filters
      • Order screen
      • Destination filters
  • Tap the Access Settings Menu (three stacked lines, top left) on the main screen to launch the Settings menu. 

Configure settings

  • After the app is launched, the name of the device is shown, e.g., Bar prep
  • Tap Settings


  • Several menu options will be shown in the left navigation 

  • Click each menu option below for more information

 General

NameDescription 
Automatic Bump Time (Global)

Bumps old orders automatically as scheduled. Choose bump hourly or daily bump timing.

Bump All Orders (Local)

Bumps all orders at any time.

Show Dialog Bump Confirmation (Local)

If the expeditor tries to bump an order that is not completed by the prep station, they will receive a pop-up confirmation message before they can proceed. This feature works for expeditor function only.

New Order Beep (Local)

Expeditor or preparation station will hear a beep when a new order arrives. Default: Tri-tone. 

Smart Order (Global)Helps kitchen employees manage preparation time for each food item and have the whole items ready at the same time. Preparation time has to be informed in XML file received from the POS system.

Anchor Dialog (Local)

Tap the toggle key to enable or disable anchor pages. Enabling will take users directly to the listed page within the specified time for greater efficiency and improved speed of service.

 Display

NameDescription 
Order Columns (Local)

Define the number of columns shown on the order screen.

Split screen (Local)

Enable split screen feature.

Automatic Change Order Status 

Set the length of time for each color status indicator to be shown. 

Line Display (Local)

Preparation stations can display items per line. Set the width for each column. 

Bump Transfer Device ID (Local) - Works as in-queue feature and will transfer order from one preparation station to another when item is bumped. When a Device ID is defined, orders will be pushed to that device after it is bumped.

Order Header (Local)

Define information to be shown on the order header.

Sort Orders (Local)

Sort the orders based on the option selected.

 Device

NameDescription 
ID

Device ID defined in XML file: <KDSStation>1</KDSStation>

NameDevice name
Function

Select from the following options:  

  • Preparation
    • A preparation station will show only the items that are designated to this station. This is the first step of item flow in a kitchen. Preparation station must have an expeditor station set. Select an expeditor station in the Expeditor field.
  •  Expeditor
    • An expeditor station will receive all orders sent from POS. Expeditor stations will see all items/orders ready to be delivered. Order header will change to blue color when the order is ready to deliver.
  •  Backup/Prep
    • The backup/prep station serves as a backup of the preparation station. New orders will roll over to this station if preparation station is out of service or not connected to the network.
  •  Backup/Exp
    • The backup/expo station serves as a backup of the expeditor station. New orders will roll over to this station if the expeditor station is out of service or not connected to the network.
  •  Mirror
    • The mirror station will receive all orders from the station designated in the Parent ID field. All actions done in any station will reflect (mirror) to the other, e.g., bump an order on station one and the same order will be bumped on the station two.
  •  Duplicate
    • A duplicate station will receive all orders from the station designated in the Parent ID field. Unlike the mirror function, actions done in one station are not reflected to the other, e.g., bump an order on station one and the same order will not be bumbed on station two. 
  •  Workload
    • On a workload station, software will balance the orders for two devices, using an algorithm to leverage the orders based on orders displayed on the screen and time remaining to complete the order. 
Parent ID

Primary device for each of the following functions:

  • Backup/Prep
  • Backup/Exp
  • Mirror
  • Duplicate
  • Workload
ExpeditorAssigns expeditor to preparation stations
StatusDisplays device network connectivity status
Split 
  • Split screen takes a separated station and displays it as the second screen on one station. Each screen has its own settings menu, completed (recall) panel and order filters.
  • User can enable line display even when split screen feature is enabled. Split screen feature works for preparation function only.

Host

The Host number (last column) should match the device external code in ECM for your kitchen device. 

 Destination

NameDescription 

Icon

Icon that will be displayed for the destination
KeyDestination ID from XML file. (not case sensitive)
DisplayName displayed on the footer
EnableToggle to enable or disable a destination
 Server

NameDescription 

Server Address 

Enter folder directory of shared folder

Format: [serveraddress]/KitchenOutput where serveraddress is the IP address or domain of the computer you are connecting to.

UsernameUser (name) created for shared folder. This should usually be CBS.
PasswordPassword created for user. This is typically our normal CBS password.
StatusStatus will display as either connected or disconnected.
Sync Socket Port

TCP/IP port numbers used for data transmission between tablets. This should remain as 1111 and not be changed. 

Test Connection
  • Tap Test Connection.
  • It should say Connected in green after tapping.
  • If there is no connection, you have a shared permission issue or the allee system is NOT on the same network as the PC/server.

NorthStar ECM Settings

In ECM, configure the device on the site's kitchen page then configure print routing for the menu items to route to the allee KDS.

  • Site > Kitchen tab - Select the Kitchen Management Engine

  • Areas > Locations > Kitchen -  For the Kitchen location, select Output Type and External Code to match the device in allee. The allee device the menu item routes to is determined by the External Code.

In the above example, the kitchen location will route to destination ID 4 in the allee KDS Device setting. 

  • Products > Menu items
    • Route the menu items to a kitchen device. NSOE sends orders to the allee KDS system based on the print routing setting of each menu item. 

  • Deploy the site.

  • To update the iPad with the new deployment, force a data load or finalize a check on the iPad.

  • Order an item and verify that it is displayed on the allee screen.


Questions?

Please contact the following resources for support:

NSOE Implementation: Allie.Haskell@cbsnorthstar.com

NSOE Support: NSOETeam@cbsnorthstar.com



Reference

Website: KitchenGo Allee

Internal reference: /wiki/spaces/SM/pages/787742827