Cloud Services Maintenance Window

NorthStar Cloud Services may undergo regular maintenance between 1:00 AM and 3:00 AM Monday through Thursday. No maintenance is performed on the mornings of Friday, Saturday, or Sunday.

These times were chosen to avoid inconveniencing both east and west coast restaurants (available for bars closing up to 1:00 AM Pacific Time, while being available by 6:00 AM Eastern time).

While we strive to keep each product's downtime as short as possible, any service may be unavailable at anytime throughout the maintenance window.

Approximate Maintenance Times

All times are in Pacific time.

Time

Maintenance

Time

Maintenance

1:00 AM – 1:30 AM

Server Maintenance

1:30 AM – 2:00 AM

ECM

2:00 AM – 2:30 AM

Data Service

2:15 AM – 2:30 AM

Member Portal (Password Resets)

2:30 AM – 2:45 AM

Online Ordering API

2:45 AM – 3:00 AM

Online Ordering Website

3:00 AM

Maintenance window closes, all systems should be available