Gift Card Inquiry (WinApp)

Summary

Check the balance remaining on a gift card using Card Inquiry on the Location Menu. 

Workflow

• Go to the Location Menu. (Either select from the drop-down in the header or swipe right from the Ordering Menu.) 

• Tap Card Inquiry.

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• The Gift Card Number page with keypad will open.

• Swipe the gift card on the payment device or enter the gift card number manually. 

• Tap OK.

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• Remaining balance will be shown on screen.

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• Tap Print Balance to print receipt showing the remaining balance on the gift card.

• Tap Card exchange to transfer gift card information from an existing gift card to a new gift card.

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Card Exchange 

The balance of an existing card can be transferred to a new card by performing a card exchange. 

• The original card number will be shown on the Card Exchange screen.

• Enter the card number of the new gift card. 

• Tap Exchange

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• The balance of the existing gift card will be transferred to the new gift card.