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iOS App
The following new features and improvements have been made to the NorthStar Order Entry app on iOS.
Feature Area | Description | Documentation Reference | |||
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App Support | Allow CBS Support to to remotely connect to a site's iPad via Bomgar | Bomgar Remote Support via iPad | |||
Banks/Drops | The banks and drops feature enables sites to set cash threshold limits for cash drawers; when cash limit is met, management is prompted to pull cash from drawers and record the amount pulled. Includes:
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Cheetah | Cheetah Digital is a loyalty program and coupon service. Customers sign up on Cheetah's website and can receive rewards based on spend activity on NorthStar. Includes:
| Payment#CheetahDigital-Loyalty External Code & External Code 2 | |||
Dispatch | The dispatch dashboard is a web application that offers an above-store view of orders and communication with customers. It can be used to view and manage online/phone orders for delivery and pickup or orders from any area of the site configured to use dispatch dashboard.
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Hourly Sales/DSR | Update the application DSR Report to display Sold and Advance (sent and unsent) sales data. | ||||
Hourly Sales/DSR | Update the application Hourly Sales Report to display all hours and sales/labor grid | ||||
iDynamo 6 | Allow iDynamo 6 contactless payment | ||||
Payment processing | Quick Chip: Allow for "Insert Anytime" of credit card on PAX devices through EMV Quick Chip to speed up the check payment process. The customer can insert the credit card and it will be captured before the cashier completes processing the check. | ||||
Reports | Push payment devices' serial numbers to the cloud | ||||
Shift4 Credit Cards | Create new payment processor adapter for Shift4 integration | ||||
Text Loyalty Link | Allow staff to text guests a link to join the company's loyalty/reward program. Includes:
| Text guest to join loyalty program | |||
Text NS Pay | Improvements to the Text to Pay feature
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TruCommerce | NorthStar integrates to TruCommerce to pull menu items and their barcodes into our system; items are not required to be set up individually in the ECM portal. When a barcode is scanned the items are added to the order. | ||||
UX | Loyalty program
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Other | |||||
Advanced Customer Display
| Advanced Customer Display (iPad as a Customer Display | ||||
Advance Orders
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Area icons
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Combo orders
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Components and serving options
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CC Pre-Auth
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Drive Thru
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Drive Thru Check search
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Drive Thru Locations
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ECM Reports
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EMV Payment
| Credit Card Payment - Basic Workflow | ||||
Guest Facing
| Guest UI - Ordering Overview | ||||
Guest Identifier
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Kitchen printing
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Loyalty account privacy
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Loyalty search
| Staff Facing | ||||
Loyalty rewards
| EMV Payment
| Credit Card Payment - Basic Workflow | Customer Loyalty/Redeem Member Rewards#Redeemrewardforitemsorderedbyquantity | ||
Scanning
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Barcode scanning
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Scheduled orders Operational Improvements on scheduled orders (advance orders, take-out orders and web orders):
| (Related: Check search) | ||||
Survey codes
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Time Clock
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Time record reports - App
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Windows App
The following new features and improvements have been made to the NorthStar Order Entry app on Windows
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- Improve Menu Manager (Item quantity countdown)
- Apply ECM scheduled price changes
- Improve page load time for ordering, menu item customization, adjustments, payments and navigation between pages
- Show only clocked-in users by default and add toggle to show all users for:
- Cash drawer assignment
- Table assignment (Assign Server)
- Team assignment
- Session Owner assignment
- Add functionality to refund gift card and alternate payments
- Pre-Auth
- Allow Pre-auth (start tab)
- If pre-auth is successful, use cardholder's name as guest identifier
- If guest identifier has been entered prior to pre-auth, retain the guest identifier name entered
- Allow Pre-auth with eDynamo/iDynamo
- Allow Pre-auth (start tab)
- Loyalty
- Allow customer to provide date of birth and password during registration
- Allow member information to be masked onscreen
- Allow phone entry and/or email to be hidden on loyalty search
- Reports
- Daily Sales Report - Improved to allow 30+ days to be run
- Daily Sales Report - Display Sold and Advance (sent and unsent) sales data.
- Hourly Sales and Labor report - Display all hours and sales/labor grid
- Allow user access to available menus (job permission setting)
- Require tips to be declared at clock-out (job permission setting)
- Add test card reader function to Settings (Test Card Reader (Win App))
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