Add an Area

Select to print either the check number or the table number on the kitchen receipt

Select to print either the area name or the order type on the kitchen receipt 

Select the default behavior for the magnetic swipe reader for all locations within the area (the reader can be used for login, card inquiry and/or payment)

• Swipe - Allows a card to be swiped through the MSR
• RFID - Allows RFID payment cards to be tapped on a payment device (e.g., UniPay)

Description 

Require a guest identifier to be entered on checks (Guest identifier may be entered at any time or user will be prompted when Send Now, Submit Order or Payment is tapped)

Description

Allows seat number to be entered for each item ordered

Enable Seat Number must be selected on both:

• Site Info page
• Area page

These settings allow, but do not require, seat numbers to be entered for each item ordered. 

Note: Individual menu items can be set to require a seat number. Path: Products > Menu Items > General tab. 

Description

This setting requires that at least one item must be ordered from the specified category per guest per check. This enhances quality of guest service by ensuring, for example, that a drink per guest has been entered or that napkins and utensils are added to to-go orders. If items are not ordered from the specified category per guest, a warning message is shown, the check will not print and the user cannot proceed to payment. 

To specify required category/categories, select Item required from selected category per guest to display the selection drop-down list. Click the field Select Menu Item Category(s) then select one or more categories. 

Description

This setting enhances Check Search when used with alternate locations on a POS device. When Use Enhanced Search is selected, Check Search allows the user to sort and access open checks by location by clicking a location icon. 

Description 

Allows combo menu items to be ordered in quantity, e.g., 10 orders of Combo #1. On the combo customization screen, the order-taker enters quantities for each qualifier in the combo until the total quantity is reached. (Quantity indicators are shown on the app as the qualifiers are selected.)  

Description 

With this setting selected, the site can enter a cellphone number on the guest identifier window. When the guest's order is ready for pick-up, a text message is sent to the number. 

NOTE: This feature requires the Bematech Kitchen Display system at the site with an account with Twilio for SMS text messaging service. 

Description 

With this setting selected (default), location numbers will appear for finalized checks in check search.

When selection is cleared, location numbers for finalized checks will not appear in check search.

Description

This feature is only for counter service operations.

When selected, the order will not be sent to the kitchen until the order taker taps Finalize on the check.

Orders can be parked (not sent to the kitchen) by tapping Done (which replaces Submit on this feature). Unsent order items will show the red bar indicator. (Sent items show a green bar.) 

This feature only applies to orders sent in through our web API.
When an order is sent to the kitchen, it will automatically be finalized if it has a payment attached.

Description

Select this option to show pre-set quick-pay payment buttons on the ordering screen for speedy payment type access. This allows fast-food restaurant types to bypass the payment screen and process payment workflow from the ordering screen. 

Setting is by area; site can configure areas to use this feature as needed. 

Description

This setting enables the site to determine the member information to be printed on the kitchen chit. When selected, all options are selected by default and can be unselected as needed. 

Options: 

• Member name
• Member phone
• Member address

This setting is by area, allowing the site to customize whether membership info is printed to the kitchen for certain areas but not others.

This setting appears when the optional feature is enabled. When the setting is selected, the following information is masked on the guest receipt, kitchen chit and application screens and will only show: 

• Last name: First initial of last name 
• Email address: First 4 characters followed by asterisks
• Address: First 4 characters followed by asterisks
• City: First 4 characters followed by asterisks
• State: Asterisks only
• ZIP code: Asterisks only 
• Card number: Asterisks before the last 4 numbers 

(Phone number is not masked.)

Receipt sample:

When selected, the admin can specify locations in the area to require pre-payment authorization before ordering. 
If CC Pre-auth is selected for example, the app will display a CC Pre-Auth pop-up before the order can be submitted to the kitchen. 

Location setting:

App pop-up: 

Description

This setting allows the site to use the enhanced Start Tab feature. This feature launches a CC Pre-Auth pop-up window immediately after the user clicks Start Tab on the Location Manager screen. The payment device is enabled and the user can start the guest's tab quickly. 

Description

This setting allows the user flexibility to print or not print credit card receipts and whether to require signature on paper or onscreen.

When selected, an option "Signature required" is presented with Yes/No options.
If Yes is selected, the signature type dropdown allows user to select a signature type, either Chit or Screen

Pre-requisite: Set Tipping enabled to Yes on the Site > Payment tab.

When selected for an area, the external payment device (PAX) will prompt for tip. Depending on the device setup, it will either prompt with suggested gratuities first or ask the user to enter a tip amount. 

When used with NS Pay, this setting allows the user to enter a guest phone number and send a text message with the NS Pay link to the guest. A link to Send text to pay is on the Rewards and Guest Identifier pop-up screens. A text-to-pay icon is available on the Payment screen. 

Icons can be selected to represent each area. Click the drop-down arrow to select an icon from the list. There are a number of location icons and delivery service icons to choose from.