Check Audit Log

Owned by Alger Alama
Last updated: Apr 29, 2022 by Rose Eliff (Unlicensed)Version comment
2 min read

Summary 

The Check Audit Log is a history of the changes made to a record on a check. It provides documented evidence for the sequence of activities, ensures customer standards are met and provides helpful information to resolve customer disputes regarding service or the check. 

Columns can be sorted in ascending or descending order. 
Columns can be filtered to show a subset of records. (Timestamp column cannot be filtered.) 

Operation

The Check Audit Log can be run by site, check number and/or date. 

  • Site - Select a site from the dropdown list

  • Check Number (optional) - Enter a check number 

  • Business Start/End Date - Enter or select date range from the calendar control

  • Click Refresh Report to run the report

  • Click Clear to clear Check Number (if applicable) and Business Start/End Date values

Check Audit Log - Single date selected for site 

Check Audit Log - Single date selected, Check Number specified 

Item

Description

Site 

Select site

Check Number

Enter a check number (optional) 

Business Start/End Date

Select start and end dates for date range of report

  • Default: current date

  • Select date from calendar tool or enter dates

Clear

Clear values for check number (if applicable) and business dates 

Refresh Report

Click to update report

Action

Change made to check record

User

Employee name attached to check

Check #

Check number (Check number is assigned when order has been submitted) 

Information

Information related to action

Amount

Amount related to action 

Amount2

Secondary amount related to action (usually tax applied)

Business Date

Business date of check and actions

Timestamp

Timestamp of action taken

Export Report

Save file in Excel, PDF or CSV format



The following actions/events will be reported on the audit log (staff facing and guest facing):

Send Now Tapped
Submit Order Tapped
Payment Tapped
Payment Applied
Payment Authorized
Payment Captured
Payment Adjusted
Payment Refunded
Payment Voided
Print Checks Tapped
Checks Printed
Check Reopened
Gratuity Added
Gratuity Removed
Item Added to Order
No Sale
Check Added
Check Submitted
Table Seated
Table Moved
Finalized
Item Added to Order
Item Removed from Order
Item Added to Check
Item Moved to Check
Checks Merged 
Payment Printed
Item Adjusted
Gift Card Reload
Item Adjustment Removed
Update Number in Party
Age Verified
Check Adjusted
Check Adjustment Removed
Check Printed

(Current as of 2019 (OE-12036))