Site Token Revoke Procedure

Issue

When Order Entry is installed on a server, there may be an issue where it does not display within ECM's Worldview despite all services running.

Causes

• Pre-existing Order Entry server build was not uninstalled correctly

• Installation of live SiteID onto a new server - 2 live sites installed into production

• Installing new SiteID over existing Order Entry software. 

Steps to remedy 

1. Log in to ECM and verify the status of the server in Worldview. 
   
   

   • After installation and verification of OE services on the server, all three sections in Worldview should be green check marks.

   • Good: Your site is good!

Open