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Comment: iOS descriptions done; some docs to updated; Windows description tomorrow


iOS App 

...


iOS App 

The following new features and improvements have been made to the NorthStar Order Entry app on iOS.

DONE - Pending responses from Angel/Art B 

NEW DOC: 
Feature AreaDescriptionDocumentation Reference
App Support

Allow CBS Support to to remotely connect to a site's iPad via Bomgar

Bomgar Remote Support via iPad
Banks/Drops

The banks and drops feature enables sites to set cash threshold limits for cash drawers; when cash limit is met, management is prompted to pull cash from drawers and record the amount pulled. Includes: 

  • Add early warning functionality when a cash drawer approaches the cash drawer limit
  • Allow input of starting bank amount and cash skim amount
  • Implement job permission for Banks/Drops button access
  • Revise limit warning messages 
  • Cashout and finalizing a drawer resets banks/drops amounts for that drawer
  • Audit Log (ECM) - Display when drawer cash limit met or exceeded

Banks/Drops User Guide

Cheetah

Cheetah Digital is a loyalty program and coupon service. Customers sign up on Cheetah's website and can receive rewards based on spend activity on NorthStar. Includes: 

  • Highlight Surprise and Delight rewards (Cheetah Digital)
  • Show attached customer’s current loyalty tier
  • When reward is set to exclusive and only 1 can be applied, allow reward to be applied to only 1 item on the redeem screen.
  • Display Cheetah Digital rewards

Payment#CheetahDigital-Loyalty

External Code & External Code 2


Dispatch

The dispatch dashboard is a web application that offers an above-store view of orders and communication with customers. It can be used to view and manage online/phone orders for delivery and pickup or orders from any area of the site configured to use dispatch dashboard.

  • Allow access to Dispatch Dashboard
  • Add Kitchen status to Dispatch Check when any item on the check is submitted to kitchen
  • Windows App: Allow access to Dispatch Dashboard from app (Username dropdown menu)

Dispatch Dashboard User Guide

Hourly Sales/DSRUpdate the application DSR Report to display Sold and Advance (sent and unsent) sales data.

Daily Sales Report (App)

Hourly Sales/DSRUpdate the application Hourly Sales Report  to display all hours and sales/labor grid

Hourly Sales and Labor Report (App)

iDynamo 6Allow iDynamo 6 contactless payment

Contactless payment - iDynamo 6

Payment processing

Quick Chip: Allow for "Insert Anytime" of credit card on PAX devices through EMV Quick Chip to speed up the check payment process. The customer can insert the credit card and it will be captured before the cashier completes processing the check.

Using "Insert Anytime" on PAX card reader (Quick Chip)

ReportsPush payment devices' serial numbers to the cloud

World View

Shift4 Credit CardsCreate new payment processor adapter for Shift4 integration

Online Ordering 

Text Loyalty

This optional feature allows staff to text guests a link to join the company's loyalty/reward program. Includes: 

  • Display or hide "Text to join loyalty" button based on ECM configuration
  • Display a popup view for mobile number entry
  • Create a web service that sends out a text message to the entered mobile number

Text guest to join loyalty program


Text NS Pay

Improvements to the Text to Pay feature

  • Enable text to pay button when orders are not yet added to a check. 

  • After successful text sent from guest identifier screen, the guest identifier closes and returns to Location manager or resets the orders and remains on ordering, based on settings.

Text to Pay

TruCommerceNorthStar integrates to TruCommerce to pull menu items and their barcodes into our system; items are not required to be set up individually in the ECM portal. When a barcode is scanned the items are added to the order. 

/wiki/spaces/ORDERENTRY/pages/2480406529 

UX

Loyalty program

  • Allow customer to provide date of birth during new member registration 

Customer Loyalty/Redeem Member Rewards




Other Print loyalty rewards summary information on the guest receipt 

Receipts - General


Drive Thru

  • Send order on submit (Set by Area) 

Drive Thru Order Workflow

Add an Area  


Advanced Customer Display 

  • Show default components removed from order on customer display
  • Do not display screen saver on customer displays during ordering, check review or payment process 

Advanced Customer Display (iPad as a Customer Display



Advance Orders

  • Send advance orders automatically to the kitchen on date/time scheduled 

Advance Orders

App - Auto Combo - Best value combo discount method (BISC)

  • Allow guest identifier pop-up to display first 
  • Change "Person

    Combo orders

    • Setting added in combo menu item configuration to use auto combo in the staff UI.
    • When selected, ordered qualifying menu items are combined to create a combo automatically on the payment screen that will provide the best value to the guest.
    Outstanding questions
    • Qualifier price rule does not apply to Auto combo setting (no ticket). Per description, it uses higher price automatically.  
    • Qualifier price rule added on " 
      Jira Legacy
      serverSystem JIRA
      serverId84b2621d-c392-375f-9c64-d5087fa43495
      keyOE-13657
       for setting Auto combo when scanned

    Guest Identifier

    Questions re: best value. Angel said he'd review doc. no response since 11/30. 


    Guest Identifier

    • Allow guest identifier pop-up to display first 
    • Change "Person" label to "Shirt" label 
    • Control guest identifier speed screens by area
    • Add icons for guest identifiers

    Guest Identifier Speed Screen 


    Also do something (question) with 2017 doc Guest Identifier


    Area icons

    Add an Area


    CC Pre-Auth

    • Allow the CC Pre-Auth window to pop up when the user starts a tab

    Start Tab - Credit Card Pre-authorization


    Drive Thru Check search  

    • Add ability to see closed checks in drive thru 
    • Add "All" filter to allow display of all drive thru checks regardless of status; set as default

    Drive Thru Order Workflow


    ECM Reports

    • Display and round at N decimal places for time records. 

    Employee Reports

    IN PROGRESS

    Guest Facing

    :

    • Disabled "Place my order"
    should be disabled if
    • when there are no items to send to kitchen
    FULL REWRITE/NEW DOC - Significant LOE
    iOS App -  New

    Time Clock

    UI Add

    • Added Log out and Return buttons to Time Card
    Details (CFG)DONEiOS App - New Time Clock UI - Auto-fill selected user name when adding a time record (CFG)

    DONE

    Time Clock - UI Redesign

    IOS App - New Time Clock UI display current user instead of all users on time record details (CFG)

    DONE

    Time Clock - UI Redesign

    IOS App: Add type 2 barcode scan support (video)

    DONE

    Scan Type 2 Barcodes (iOS app) - Videos

    iOS App: Minimum requirements on components and serving options auto adds menu item to order - BISC

    DONE

    Add Component Category

    Add Serving Option Category

    IOS App: Time Records round a x (2-6)  decimal places instead of 2.

    DONE

    Employee Reports

    Locations: Drive Thru - Option to toggle drive thru check search screen - BISC

    DONE

    Locations (Edit an Area)

    Mask member info on guest receipt, kitchen chit, and app screens (PFC)

    DONE

    Add an Area

    OE - Ability
    • Details 
    • iOS App - New Time Clock UI - Auto-fill selected user name when adding a time record (CFG)
    • IOS App - New Time Clock UI display current user instead of all users on time record details (CFG)

    Time Clock - UI Redesign

    iOS App - Implement Bluetooth HID scanner

    Per Tony - no order entry doc needed. Just a support doc for scanner setup, which screens can use scanner and what info can be completed by scanning. 

    • Login screen

    • Ordering screen

    • Payment screen

    • Adjustment screen

    • Check Search popup

    • Customer Info/Loyalty popup

    • Card Inquiry and Activate Comp popup

    Per Art:

    For the login, staff may have QR code in their IDs for logging in.
    For Ordering screen, menu item, adjustment, type2 barcode, coupon
    For Payment screen, adjustment, gift card, coupon, loyalty acct #  


    Scanning

    • Added ability to use Bluetooth HID scanner (in addition to external scanner and iPad scanner) to scan QR/barcodes for logging in, menu item ordering, adjustments, coupons, gift cards, etc.



    Barcode scanning

    • Support type 2 barcode scan support 

    Scan Type 2 Barcodes (iOS app) - Videos


    Components and serving options

    • Added a new setting on component category and serving options category configuration: 
      Automatically add menu item to check when component requirements/serving option requirements are met
    • When setting is selected, menu items are automatically added to the order when the minimum component and serving option requirements are met 

    Add Component Category

    Add Serving Option Category


    Time record reports - App 

    • ECM: Added setting on Reports page to allow user to set number of decimal places (2 - 6) to round and display hours 
    • The decimal place setting applies to:
      Time Record report
      Payroll Summary report
      Labor Summary report
      Tip Distribution report

    Employee Reports


    Drive Thru Locations

    • Previously, in a Drive Thru location, after the order taker tapped Payment Complete, Parked or Finalized, the Drive Thru Orders check search screen displayed.
    • New option: A Locations setting has been added (for Drive Thru location only) that provides the option to either display the Drive Thru Orders check search screen automatically after these actions or to display the ordering screen  

    Locations (Edit an Area)


    Loyalty account privacy 

    • To comply with local laws and provide greater privacy, a feature toggle and setting have been added to allow a site to mask 
      loyalty member info by area (app/receipt)Mask member info on guest receipt, kitchen chit, and app screens

    Add an Area


    Survey codes 

    • Provided ability to print survey codes on all guest receipts in SMG
    format (BISC)

    DONE

    • format 

    Receipts - Codes

    Printing:

    Kitchen

    -

    printing

    • When the Order Type of a menu item is changed, print the new order type on the kitchen chit (more than one order type can be printed on the chit) 
    DONE

    Order Types for Locations

    Also updated: 

    Kitchen Chits


    Scheduled

    Orders do not re-park after being processed, causes errors, mayhem, and eventually we run out of locations for web

    orders

    . Includes

    Significant operational Improvement made to scheduled orders (advance orders,

    takeout

    take-out orders and web orders

    . NOPE per Tony
    • What does this mean? "Scheduled Orders do not re-park after being processed" - Tony doesn't know

    • Checks can be opened from search; no longer need to go to location. scheduler will submit and process order on location, even if location in use. 

    • No need for multiple locations. One or two should suffice to allow more than one check to be opened and addressed.

    • Majority of WOAPI users won’t need the Area setting: Finalize when sent to kitchen. Unclear why not needed. 

    DONE
    Advance Orders
     - Updated to include new screenshots, revised text, (30 days, customer optional, can open w/o location 

    Not done: 
    Check search - Doc is long and focuses on screen components; needs to be updated. 

    Win App Tickets  - DESCRIPTION FOR RELEASE DOC - Follow up later to add to iOS docs 

    Tickets added after build was frozen: 

     After completing release notes, come back and add these in and write release notes for these additions. 

    OE: Windows 4.9.1 [staging Sprint 24] - JIRA (atlassian.net)

    OE: Windows 4.9.1 [staging Sprint 25] - JIRA (atlassian.net)

     OE: Windows 4.9.1 [staging Sprint 26] - JIRA (atlassian.net)

    ImprovementOE-1582486Win App: 86’ing components – UI ImprovementsClosedFixedWindows 0.5.6 [develop];Windows 0.5.6 [staging Sprint 7];4.9.1 WindowsImprovementOE-1586786Win App: Countdown 86'ing items - Split Order ItemsClosedFixedWindows 0.5.6 [staging Sprint 8];4.9.1 WindowsImprovementOE-14617ECMWin App: Apply ECM schedule price changes in the AppClosedFixedWindows 0.5.6 [develop];Windows 0.5.6 [staging Sprint 6];4.9.1 WindowsWrite Schedule Price Change doc with examples from ECM config to iOS and Windows workflow ImprovementOE-16195Windows PerfWin App: Adding item from Full Customization page is slowClosedFixedWindows 0.5.6 [staging Sprint 13];4.9.1 WindowsImprovementOE-16196Windows PerfWin App: Adjustments page loads slowlyClosedFixedWindows 0.5.6 [staging Sprint 12];4.9.1 WindowsImprovementOE-16197Windows PerfWin App: Applying payment takes longer but busy indicator is no longer displayedClosedFixedWindows 0.5.6 [staging Sprint 13];4.9.1 WindowsNew FeatureOE-16267Windows PerfWin App: Expose AddCheckAndSubmitItemsWithComboCheck ApiClosedFixedWindows 0.5.6 [staging Sprint 13];4.9.1 WindowsImprovementOE-16188Windows PerfWin App: First load of pages with menu is slow (Staff Main page & Menu Item Customization page)ClosedFixedWindows 0.5.6 [staging Sprint 12];4.9.1 WindowsImprovementOE-16190Windows PerfWin App: Navigating user back after tapping the back button takes a whileClosedFixedWindows 0.5.6 [staging Sprint 12];4.9.1 WindowsImprovementOE-16225

    Win App: Show only clocked-in users by default for cash drawer assignment, table assignment (Assign Server), team assignment and Session Owner assignment. (Add toggle to show all users)

    ClosedDone
    Windows 0.5.6 [staging Sprint 18]
    4.9.1 Server
    ImprovementOE-16988

    Win App: Open the NS Pay link corresponding to the site's environment when using admin command

    Ready for QAFIxed4.9.1 WindowsImprovementOE-16517

    Win App: Refund Gift Card and Alternate Payments Implementation

    Ready for QAFixedWindows 0.5.6 [staging Sprint 17]
    4.9.1 WindowsImprovementOE-16450

    Win App: Allow Pre-auth with eDynamo/iDynamo

    Ready for QAFixedWindows 0.5.6 [staging Sprint 16]
    4.9.1 WindowsImprovementOE-16328

    Win App: When Refunding a credit card you cannot choose the credit card to refund to. [Implementation]

    Ready for QAFixedWindows 0.5.6 [staging Sprint 17]
    4.9.1 WindowsImprovementOE-16061

    Win App: Allow Pre-auth (start tab) in windows [Implementation]

    Ready for QAFixedWindows 0.5.6 [staging Sprint 15]
    Windows 0.5.6 [staging Sprint 18]
    4.9.1 Windows
    Windows 4.9.1 [staging Sprint 22]Create Windows doc based on Start Tab - Credit Card Pre-authorizationImprovementOE-15453UXWin App: Synergy - Allow customer to provide date of birth and password during registrationClosedFixedWindows 0.5.6 [staging Sprint 6];Membership 149.2;4.9.1 Windows

    NEW DOC; See iOS doc for reference: 
    Customer Loyalty/Redeem Member Rewards

    DOB appears for all loyalty providers not just Synergy per Eric. 

    TaskOE-15712Hourly Sales/DSRWinApp - DSR Report to display Sold and Advance (sent and unsent) sales data.

    ):

    • Instead of a scheduled order remaining attached to a location, the check will be parked and available in check search and behind the take-out button.
    • Operationally, this means the staff will tap Open instead of Go to Location to access a check. The staff member can work from a single location to open checks when a guest arrives.
    • This reduces/eliminates the need to create multiple locations for scheduled orders. (Majority of WOAPI users won’t need the Area setting: Finalize when sent to kitchen.)


     Advance Orders 

    Not done: 
    Check search - Doc is long and focuses on screen components; needs to be updated. 





    Win App Tickets  - DESCRIPTION FOR RELEASE DOC - Follow up later to add to iOS docs 

    Tickets added after build was frozen: 

     After completing release notes, come back and add these in and write release notes for these additions. 

    OE: Windows 4.9.1 [staging Sprint 24] - JIRA (atlassian.net)

    OE: Windows 4.9.1 [staging Sprint 25] - JIRA (atlassian.net)

     OE: Windows 4.9.1 [staging Sprint 26] - JIRA (atlassian.net)

    6

    NEW DOC

    Reference: Daily Sales Report (App)

    Task15715Hourly Sales/DSR Hourly Sales and Labor Report - Display all hours and sales/labor gridWindows 0.5.6 [develop]; 6New DOC








    ImprovementOE-1582486Win App: 86’ing components – UI ImprovementsClosedFixedWindows 0.5.6 [develop];Windows 0.5.6 [staging Sprint 7];4.9.1 Windows
    ImprovementOE-1586786Win AppClosedFixed: Countdown 86'ing items - Split Order ItemsClosedFixedWindows 0.5.6 [staging Sprint 8];4.9.1 Windows
    ImprovementNew FeatureOE-1689714617ECMWindows App: Mask Member Information on screens where they are displayedReady for QADoneWindows 4.9.1 (staging Sprint 25) Added to 4.9.1 12/1/21
    TaskOE-16972Loyalty Lookup

    Win App: Loyalty - Honor ECM setting to hide phone entry and/or email lookup on loyalty search

    Ready for QADoneWindows 4.9.1 (staging Sprint 25) Added to 4.9.1 12/1/21

    WOAPI Tickets - NOPE 

    16519Web Ordering API; Server16398Fixed Server
    ImprovementOE-16146WOAPI[WOAPI] Add a new endpoint to retrieve modified checks for a time rangeClosedFixedWOAPI TC:361 OCTO:507;Order Entry Server [staging-s17Win App: Apply ECM schedule price changes in the AppClosedFixedWindows 0.5.6 [develop];Windows 0.5.6 [staging Sprint 6];4.9.1 WindowsWrite Schedule Price Change doc with examples from ECM config to iOS and Windows workflow 
    ImprovementOE-16195Windows PerfWin App: Adding item from Full Customization page is slowClosedFixedWindows 0.5.6 [staging Sprint 13];4.9.1 Windows
    ImprovementOE-16196Windows PerfWin App: Adjustments page loads slowlyClosedFixedWindows 0.5.6 [staging Sprint 12];4.9.1 Server;Web Ordering API [staging]New FeatureWindows
    ImprovementOE-1634516197WOAPIWEB API supports the vendor sending an employee association to NS OEWindows PerfWin App: Applying payment takes longer but busy indicator is no longer displayedClosedFixedWeb Ordering API;WOAPI TC:361 OCTO:507;Order Entry Server [staging-s17Windows 0.5.6 [staging Sprint 13];4.9.1 ServerWindows
    ImprovementNew FeatureOE-1689216267WOAPIWeb ordering api: Add new endpoint for viewing Quantity available for menu items. Windows PerfWin App: Expose AddCheckAndSubmitItemsWithComboCheck ApiClosedFixedOrder Entry Server Windows 0.5.6 [staging Sprint 13];4.9.1 Server;Web Ordering API [staging]Windows
    ImprovementOE-1689116188WOAPIWeb Ordering API: Need to add validation when quantity of Menu Items ordered is greater than remaining quantity.Windows PerfWin App: First load of pages with menu is slow (Staff Main page & Menu Item Customization page)ClosedFixedOrder Entry Server Windows 0.5.6 [staging Sprint 12];4.9.1 ServerWindows
    ImprovementOE-1650016190WOAPIWOAPI - Clean up miscellaneous code in WebOrderingCompatibilityManager classClosedFixedWeb Ordering APIWindows PerfWin App: Navigating user back after tapping the back button takes a whileClosedFixedWindows 0.5.6 [staging Sprint 12];4.9.1 ServerWindows
    New FeatureImprovementOE-16936WOAPIWOAPI - Create new endpoint to publish stocklevels for testing.ClosedFixedOrder Entry [staging];16225

    Win App: Show only clocked-in users by default for cash drawer assignment, table assignment (Assign Server), team assignment and Session Owner assignment. (Add toggle to show all users)

    ClosedDone
    Windows 0.5.6 [staging Sprint 18]
    4.9.1 Server
    ;Web Ordering API [staging]

    ImprovementOE-WOAPIWOAPI - Move updating WebOrderingCheck ServerId From Session Properties to AutomapperClosedFixed16988

    Win App: Open the NS Pay link corresponding to the site's environment when using admin command

    Ready for QAFIxed4.9.1 Windows
    ImprovementOE-Web Ordering API: Countdown stock level of items when ordered from the web api.Closed16517

    Win App: Refund Gift Card and Alternate Payments Implementation

    Ready for QAFixedWindows 0.5.6 [staging Sprint 17]
    4.9.1

    NO DOCUMENTATION

    New Feature14767Done 15]; WindowsTECH ONLY15694Order Entry [staging];Membership Service [staging] ServerTECH ONLY16838Investigate AppCenter issue: 4.7.8 app can't be updated to the latest staging app[torchys iOSOrder Entry Server [staging ServerTECH ONLY
    Windows
    ImprovementOE-Shift4APP - (Potentially) Integrate with IDTech Device for SHift4Open4.9.1 iOS;iOS App [develop Sprint 23]TICKET IS OPEN; NO DOCUMENTATION NEEDED
    TaskOE-14752Shift4OE - Create new Payment Processor Adapter for Shift4 IntegrationReady For QADoneOrder Entry [staging-justadded];4.9.1 ServerNO DOCUMENTATION NEEDED
    New FeatureOE-16381Automated testing: Create a hidden command to accept manual barcode input for Windows Client ApplicationClosed16450

    Win App: Allow Pre-auth with eDynamo/iDynamo

    Ready for QAFixedWindows 0.5.6 [staging Sprint 16]
    4.9.1 Windows

    ImprovementOE-16328

    Win App: When Refunding a credit card you cannot choose the credit card to refund to. [Implementation]

    Ready for QAFixedWindows 0.5.6 [staging Sprint 17]
    4.9.1 Windows

    ImprovementOE-16061

    Win App: Allow Pre-auth (start tab) in windows [Implementation]

    Ready for QAFixedWindows 0.5.6 [staging Sprint 15]
    Windows 0.5.6 [staging Sprint
    18]
    4.9.1 Windows
    Windows 4.9.1
    [staging Sprint 22]Create Windows doc based on Start Tab - Credit Card Pre-authorization
    ImprovementOE-Fishbowl: Send externalcode as ServerID to fishbowl in the coupon request.Ready For QAFixed15453UXWin App: Synergy - Allow customer to provide date of birth and password during registrationClosedFixedWindows 0.5.6 [staging Sprint 6];Membership 149.2;4.9.1 Windows

    NEW DOC; See iOS doc for reference: 
    Customer Loyalty/Redeem Member Rewards

    DOB appears for all loyalty providers not just Synergy per Eric. 

    TaskOE-15712Hourly Sales/DSRWinApp - DSR Report to display Sold and Advance (sent and unsent) sales data.ClosedFixedWindows 0.5.6 [develop];Windows 0.5.6 [staging Sprint 6];4.9.1 TECH ONLYImprovementOE-16900Logs: Remove dispatch dashboard calls from our web ordering api logs.ClosedFixedWindows

    NEW DOC

    Reference: Daily Sales Report (App)


    TaskOE-15715Hourly Sales/DSRWin App Hourly Sales and Labor Report - Display all hours and sales/labor gridClosedFixedWindows 0.5.6 [develop];Windows 0.5.6 [staging Sprint 6];4.9.1 Windows

    New DOC


    New FeatureOE-16048OE - Add additional information to BI DTO Punch AdjustmentsClosedDoneOrder Entry [staging];16897


    Windows App: Mask Member Information on screens where they are displayedReady for QADoneWindows 4.9.1 (staging Sprint 25) Added to 4.9.1 12/1 ServerTECH ONLYImprovement/21
    TaskOE-16101OE - Add New Parameters to Specific Combo Endpoints for the Capability of Switching Validation ON and OFFClosedDoneOrder Entry [staging];16972Loyalty Lookup

    Win App: Loyalty - Honor ECM setting to hide phone entry and/or email lookup on loyalty search

    Ready for QADoneWindows 4.9.1 iOS;(staging Sprint 25) Added to 4.9.1 ServerTECH ONLYImprovementOE-16413OE - Create Unit Tests for the Fix/Improvements Applied in Handling ExceptionsClosedDoneOrder Entry [staging];4.9.1 ServerTECH ONLY12/1/21