Features and Improvements - ECM Release 2021-11-09 (#229)

This feature is currently available on the NorthStar Windows platform only. (Not yet available for iOS.)  

Instead of tapping Finalize in the app after a check has been paid, an operator can set their site to automatically finalize checks when the balance is paid in full. If an order has more than one check (guests split checks, for example), when all checks are paid in full, the order is automatically finalized. 

ECM

• Go to Sites > Areas
• Select: Finalize check(s) automatically when paid in full 
• Publish change

NorthStar Pay and Shift4

Shift4 has been added to the list of payment processors available to be used with NorthStar Pay. 

• Go to Sites > Payment. 
• Select Add Processor; select NorthStar Pay.
• In the Add Card Processor window, select Active and select Shift4 from the list of processors.

• Enter the Auth Token (one-time use) provided by Shift4 and tap Request Access Token.

When an advance order is scheduled for a date that is not the current date, this new setting will ensure the order is sent to the kitchen on the scheduled date. 

• Go to Sites > Staff Facing 
• Select Automatically send advance orders to the kitchen

Refer to: Staff Facing

After making changes to Print Routing, the operator has an opportunity to review the changes on a confirmation window and confirm before the changes are saved. 

• Go to Products  > Routing
• Select site(s), menu categories and changes to menu items as needed. 
• Click Save.

• The confirmation window shows the changes to be made before saving. Each column in the grid can be sorted and filtered.
• Review and click Confirm to save. 

To enable text messaging, a Twilio-issued phone number can be added for each site on the Site Info page. Text messaging is in several features: Dispatch Dashboard, Text to Pay and Text to Join Loyalty Program

• Go to Sites > Site Info

• Enter the Twilio phone number in Text Message Phone Number

  • Text box can accept numeric values and plus sign

  • Empty state: If there is no phone number in the textbox, the site will use the phone number set up in System Settings.

  • Error condition: If user enters invalid values (alpha, special characters), return an error message:
    Only numbers and plus sign (+) allowed for phone number.

Refer to: Site info

On the Area page, when the setting Mask loyalty member info by area (app/receipt) is selected, the following information is masked on the guest receipt, kitchen chit and application screens: 

• Last name: Show first initial of last name 
• Email address: Show first 4 characters followed by asterisks
• Address: Show first 4 characters followed by asterisks
• City: Show first 4 characters followed by asterisks
• State: Show asterisks only
• ZIP code: Show asterisks only 
• Card number: Show asterisks before the last 4 numbers 

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