Printers - archive

Printers are configured in multiple areas in ECM:

  • Sites
  • Areas/Locations
  • Menu item

Sites

Pre-condition: Before configuration, install the printer software on the windows server. (See "How to Install a Check or Prep Printer".)

To configure a printer in ECM: 

Go to Sites > select site > select Printers tab. 


Add - Printer

To add a printer: 

  • Click + Add Printer
  • Enter the printer information: 
    • Name - Enter the printer name exactly as it is named in the windows control panel (including any capitalization). 
    • Description Enter a description for the printer.
    • Model - Select the model of the printer.
    • Has Cash Drawer - Check this box if there is a cash drawer plugged in to the printer.
    • Disabled -Check to enable/disable the printer for the site. 
    • Group and sort by Seat Number - Check to enable/disable printing items grouped by seat number.
    • Failover Printers - Use the drop-down to select printers to route to in the event that the selected printer is unavailable (out of paper, paper jam, turned off, etc.)
  • Click Save to save the information or Cancel to discard the information and return to the Printers screen.


Edit - Printer

To edit a printer, click the edit (pencil) icon to open the dialog box and make changes. 



Edit an Area - Locations - archive

Print Routing - archive

Print Route Overrides (Edit an Area)

Configure Printer Failover (Redirection)

Printer Redirection