Meal and Rest Breaks

The Employee Breaks feature enables users to take and manage paid and unpaid breaks through the NorthStar Order Entry application.

The meal break feature will:

• Allow the administrator to configure breaks in accordance with local law
• Allow users to start and end breaks using the Order Entry Application
• Notify the users of the break before the scheduled time
• Allow acknowledgement of breaks by a manager/supervisor
• Record break records and notifications for reporting purposes

Configuration - ECM

Breaks are enabled and configured in ECM. 

• Account setting – Enable feature toggle Enable Site Time Clock Breaks (Contact your account manager to enable this setting for your account.) 

• Job > Permissions – Can change the break type a user clocked out for - Select as needed to give a job this permission 

Time Clock > Breaks

Configure break settings:

• Warning - The amount of time prior to break that a warning will appear on the user's screen (staff or manager). The warning appears as an unobtrusive orange bar at the top of the screen.
• Break name
• Duration - length of break time
  • Note: When user clocks out for break, they cannot clock back in early; end break button is disabled until break duration is met. 
• Interval - time from clock in to break time
• Alert - amount of time prior to break for alert pop-up notification to display. The alert appears as an obtrusive pop-up on-screen; requires user action. 

• Manage Jobs Break

  Select jobs permitted to take breaks and jobs permitted to manage breaks (will receive notification when breaks are due/overdue); publish changes after configurations are completed.

Warnings and Alerts

Staff and management are alerted prior to breaks according to the Warning and Alert settings configured in ECM: 

Triggers

When the time is reached, the warning or alert will appear on screen when triggered by the following actions: 

Staff

When the warning or alert time is reached, the warning bar or alert pop-up will display. 

• Warning Bar
  • Appears at top of screen prior to break; specifies type of break and break time 
    [Break name] is at [break time]
    
• Appears on the location manager page, ordering menu, location menu and cashier menu

• Alert pop-up
  • Appears prior to break and is triggered by the following user actions: 
    
    • Tap Submit Order on Ordering Menu screen
    • Tap Print All Checks on Ordering Menu screen
    • Tap Finalize on Payment screen or Ordering Menu screen
    • Tap Done on Payment screen
    • Log in to the app
  • Specifies type of break and break time 
    You can now take your break. [Break type] is at [time] 
    • Ignore - temporarily dismisses the window
    • Time Clock - Opens the time clock window and allows the user to clock out for the break

Manager

When the warning or alert time is reached, the warning bar or acknowledgment pop-up will display. 

• Warning bar
  • Appears prior to break; specifies number of notifications to be acknowledged
    You have [number of notifications] notifications to acknowledge
  • The number is updated when:
    • A notification is acknowledged
    • There is a new notification 
  • Appears on the location manager page, ordering menu, location menu and cashier menu

• Break Notifications acknowledgement window
  • Appears prior to break; several options available: 
    • Current - Shows current breaks to be acknowledged
    • Previous - Shows breaks previously acknowledged for the day
    • All - Shows both current and previous breaks 
    • Time Clock - Takes the user to the time clock
    • Print - Prints the break notification report 
      • Sample:
        
    • Save - The manager role can select one or more or all notifications then click Save to acknowledge and dismiss the notification(s).
      
  • The Break Notification Acknowledgment window is cleared at end of day. 

Time Clock

Time clock buttons are enabled or disabled depending on the employee's break status

• Clock in - Break buttons are enabled 

• Clock out for rest break
  • Break buttons disabled until configured break time has elapsed and user can clock back in 

• When break time has elapsed, the "end" break button becomes enabled to allow the user to clock back in 

• Clock in from break; break buttons become enabled 

• When the employee clocks out at end of shift, the time card reflects the breaks (time out/time in)

Related articles

Employee Breaks - Reports

Adjust Break Record

Jobs and Labor Categories

Add/Edit a Job

Time Clock - Declare, add or adjust tips

Time Clock - Declared tips must meet/exceed credit card tips

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