Summary
In ECM, the World View section provides statuses for various services and other information including:
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| Field | Description |
|---|---|
| Edit (pencil icon) | Click to display a detailed view of the selected site |
| Account | Account Name |
| Site | Site Name |
| Order Entry | Displays the health status of the server (are the services - server, listener, remote - communicating correctly with the server?) |
| Listener | The Listener service facilitates communications between the cloud and the local services |
| Integration | Reports the status of HotSchedules integrations |
Web Ordering API | Displays the status of the API |
| Last Successful Publish | Time elapsed since last successful publish |
| Order Entry Version | Order Entry Server version. Number is an octet: First octet is the OE version, third octet is the server build for the version. Example: 4.4.3149 is build #3149 for OE version 4.4. |
| Order Entry Last Upgraded | Time elapsed since last upgrade |
| Listener Version | Listener version number |
| Wave | Site grouping for distribution of server build software. See /wiki/spaces/ORDERENTRY/pages/728629261. |
| Pagination and number of items per page | Users can page through the records or select a specific page to view. Items per page allows user to select how many items to be displayed from list |
| Number of items shown (lower right corner) | Reflects number of items shown on page out of the total number of items |
View/Edit World View Site
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The site services reported are:
- Order Entry - Windows service; communicates with the NorthStar app.
- Listener - Windows service; communicates with ECM. When new menu data is published, Listener notifies Remote that the data is available. Listener also performs software upgrades.
- Web Ordering API - A REST application that allows users to use check/ticket/order functionality provided by the Order Entry engine. The API receives requests and relays them to Order Entry, which then parses the response and returns it to the actor requesting data.
- Check Web Ordering Connection - Allows for health check of WOAPI integration connctivity connectivity to store.
- Remote - Downloads new menu data and installs it, then notifies the Order Entry service that it is ready to apply.
- Scheduler - Provides scheduled tasks and is used for scheduling advance orders. (When a pickup time is set for an advance order, the scheduler applies the cook lead time (e.g., 15 minutes) and sends the order to the kitchen to allow preparation time prior to pickup.)
Devices
Device Information provides information on the devices using the Order Entry application, both by site and holistically across the entire concept. Click Devices in the World View drop-down menu to access the Device Information page.
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| Info | ||
|---|---|---|
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An account feature toggle must be enabled for your account to use this feature: Enable UltiPro API integration Contact your NorthStar representative to enable this feature. |
The UltiPro Integration Status page provides the status of employee and time record integrations through UltiPro.
- The status report displays up to 14 days of status information.
- After each integration new users are added, existing users are updated and changes are deployed to the sites.
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