Summary
The Manage Tips function provides a convenient way for managers to add or adjust the tip on a reopened check from the same day. The function is only usable on checks that have been paid through credit card.
For example, if a customer forgot to add a tip to their check before paying or would like to adjust the tip amount after paying, the manager can use Manage Tips to add a tip to the check.
Operation
Order an item from the menu and send it to the kitchen.
Once the item has been processed, tap Payment. Swipe a credit card and select Apply Payment. Tips are usually added on this screen by tapping the blue i icon next to the payment.
Finalize the check. After the check closes, reopen the check through Check Search. Once the check is reopened, tap Manage Tips.
Tap the blue i icon.
Insert tip amount.
Alternatively, tips may still be adjusted the same way they are added to a normal check (one that has not been reopened).
Remember that tips may not be adjusted on a reopened check from the previous day.
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