Wisely needs to be toggled on in the account feature toggle section of ECM for following features to work.
A host at a restaurant will interact with Wisely App to seat the guest. NSOE will then receive the information via API to add the customer and # of guests to the table (location).
NSOE also sends sales history back to Wisely for CRM data type analysis.
ECM Setup:
When the Wisely feature is enabled, the “Clean Screen” feature will automatically be disabled for the site.
Go to ECM
Go to Edit Site.
Select tab Table → Settings → Table Manager Engine.
Select “Wisely”.
Fill the settings with the Wisely Provided Info → Test API Credentials → Save the changes.
Save the site settings.
Deploy the site.
Tracking data sent to Wisely:
The Wisely Integration Status page provides update information on Wisely integrations with each site and allows the user to resend information.
The Wisely Integration Status page provides:
Business date selection
Search
Account Name
Site Name
Business Date uploads - The checkmarks represent the success of uploading each day for each site. (Current business date is the last column on the right)
Process Business Day (button) - Click to send information to the third-party service
Select the site(s) and business date then click Process
To view the integration results, click the green checkmark for a date.
Click Reprocess to reprocess the day if any changes were made.
