Add/Edit an Adjustment Reason (ECM) archive

Summary

Adjustment types are configured through Enterprise Content Management. Adjustments can include voids, comps, discounts, refunds and timeclock adjustments. 

IMPORTANT: Job permission must be configured before a user can use an adjustment reason, e.g., a manager job could have permission to comp a meal, but a server job might not. See Add/Edit a Job for more information. 

Configuration

Select Adjustment Reasons under the Financial tab. 

Add Adjustment Reason 

Select Add Adjustment Reason to add an adjustment reason

Click the pencil icon to edit an existing adjustment reason 

 

In the Add - Adjustment Reason pop-up, add the following information: 

Item

Description

Item

Description

Description 

Description of the adjustment 

Adjustment Type

Select a type from the drop-down: Discount, Timeclock, Comp, Refund, Void 

External Code

Leave default value. External codes are used for third-party integrations.

Default Amount

The default dollar or percentage amount of the adjustment.
If the checkbox "Allow user to change amount" is flagged, the user can change this amount on the check.

Allow adjustment to be applied to items

This sets whether the adjustment can be applied to an item or only to the entire check.

Allow user to change amount

This sets whether the user may change the amount of the adjustment from the application.

Calculate tax after discount is applied

This sets whether the tax for an item is applied before or after a discount is applied.

Edit Adjustment Reason

To edit an adjustment reason, click the pencil icon (edit) to open the reason pop-up. 

Adjustment reasons can be made active or inactive by site (server 4.0 feature):

  • Open the Adjustment reason (click the pencil icon)

  • In Site Adjustment Inclusion, checkmark the sites where this adjustment reason will be active

  • Click Save

 

The available adjustments for a site can be viewed on the app by tapping the Adjustments button on the Cashier menu. 

 

Related Articles

Adjustments

Adjustment Types

Financial Tab - archive

Gratuities and Surcharges

Add/Edit a Job