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Automatic surcharges allow the site to create a charge based on dollar amount or percentage that does not compensate the staff. This will be recorded to the house as a non-revenue sale.

  • This is not a gratuity.

  • Surcharge feature needs to be selected for account to access.

ECM Setup

  • Navigate to Gratuities and Surcharges.

  • Click Add Gratuities and Surcharges.

  • Enter description and set Surcharge Type to Automatic.

  • Set dollar amount to any amount and set party size to apply surcharge to.

  • Select taxes that apply

  • Navigate to Site’s Areas and click on Auto Gratuities/Surcharges tab.

  • Select Automatic Surcharges to be applied to the site.

  • Send a deploy to site.

iOS Surcharges Screen

  • Adjustments screen.

  • Check screen - applied to payment.

iOS Reports

  • DSR and Sales Summary.


  • User Cashout report.



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