Guest Identifiers - NorthStar 4.8.3: Features and Improvements (Server/App)#GuestIdentifierSpeedScreen
I don’t have the option to add Guest Identifiers.
- Make sure the feature flag “Allow Guest Identifier Categories” is on for the account
The Guest Identifier options do not pop up on my app when I send orders.
- In ECM under Areas, make sure the flag “Guest Identifier required” is flagged. If it is not flagged, the user will have to manually tap the “i” icon to get it to display.
I created Guest Identifiers but it doesn’t display on the App.
- Make sure that they are assigned to a Guest Identifier category. Also, make sure to run a deploy.
NorthStar Pay - NorthStar 4.8.3: Features and Improvements (Server/App)#NorthStarPayOnlinePayment
How do I access NorthStar Pay?
- Verify that their account has the “4.8 Allow NorthStar Pay” flag turned on.
I don't see a QR code at the bottom of the receipt to trigger NS Pay.
- Make sure that ONLY the QR Codes are flagged for the receipt.
Everything is set up properly for NorthStar Pay, but it says the system is offline when attempting to pay with my credit card.
- Check to see if the flag "NorthStar Pay" is selected under the Alternate Payment setup
- Check your Payment settings for the processor for NorthStar Pay and verify that the credentials are correct. If the problem persists, contact your processor to validate your store credentials.
NorthStar Text-To-Pay - NorthStar 4.8.3: Features and Improvements (Server/App)#TexttoPay