Summary
Adjustments can be applied to an open or a reopened check. The types of adjustments that can be applied (with the proper job permission) are:
- Void: A check rendered null and void for any purpose
- Comp: Something that is given to a customer for free (gratuity may still apply)
- Discount: An amount taken off a regular price: a price reduction
- Refund: To return money in restitution, repayment, or balancing of accounts
- Tax Exempt: Exempted from a tax
- Gratuity: Something given voluntarily or beyond obligation usually for some service; similar to a tip
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Item-level Adjustment vs. Check-level Adjustment:
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- Depending on job permissions and adjustment reasons configuration in ECM (see Add/Edit an Adjustment Reason (ECM)), the following adjustment types can be applied:
- Void
- Discount
- Comp
- Gratuity
- Tax Exempt
- Refund
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- Select entire check or one or more menu items to apply the adjustment.
- Select a discount: Tap the adjustment to be applied.
- Add memo (if required) and tap Save.
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A refund can be applied to a closed check. No other adjustments can be made.
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A refunded check cannot be reopened. |
- Reopen a closed check. (See Reopen a closed check (Win App))
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