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Configuration

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Add scale to peripherals 

  • In Enterprise Content Management (ECM),

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Click the pencil icon next to the site you would like to add a scale on.

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  • go to Sites > Sites and Groups and select the site to edit.
  • Click the edit icon (pencil) for the site to which you will add a scale.

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  •  Click Peripherals; click the Scales tab; click Add

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  • Scale 

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  • Enter the name of the scale, unit of measure and

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  • the com port.

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Set Up a Weighed Item:

Click Menu Items under the Products tab.

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Click Add Menu Item.

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  • Click Save Changes on the  Scales tab, then Save on the Peripherals tab 

Add scale to device 

The scale must be added to the device that it will interface with. 

  • On the selected site, click Devices, the click the edit icon (pencil) for the device to which the scale will be added 

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  • Click the Device Peripherals tab, then click the drop-down for Available Scales. Select the scale that will be used with this device. 

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  • Click Save on the Device Peripherals tab, then click Save Changes on the Sites page. 

Create a menu item sold by weight 

  • Click Menu Items under the Products tab.

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  • Click Add Menu Item

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  • For menu item type, select Sales from the drop-down menu.

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  • Enter the information for the menu item. Select Sold by Weight?

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  •  and enter a tare weight (the weight of the container) before saving.

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Operation

  • Place the item on the scale

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  • , then tap the menu item

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  • name of the weighted item

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  • from the Ordering Menu. The tare weight of an item is the weight of the container holding the item. It is usually not included in

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  • the selling price. All weighted items can have their weight configured in Enterprise Content Management.

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Error conditions

  • No scale for device 
    If the user orders the menu item and the device has not been configured in ECM, the system will prompt the user: "Device does not have a scale." (Windows message, top; iOS message, bottom) 
    • See Add Scale for Device to configure; deploy changes then click Retry to proceed. 

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  • No item on scale
    If the user orders the menu item and nothing has been placed on the scale, the system will prompt the user: "Please place something on the scale."
    Place an item on the scale and click Retry to proceed or click Cancel to discard any actions 

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Related articles: 

Scales Installation for Order Entry

Add a Menu Item