Configuration
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Add scale to peripherals
- In Enterprise Content Management (ECM),
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Click the pencil icon next to the site you would like to add a scale on.
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- go to Sites > Sites and Groups and select the site to edit.
- Click the edit icon (pencil) for the site to which you will add a scale.
- Click Peripherals; click the Scales tab; click Add
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- Scale
- Enter the name of the scale, unit of measure and
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- the com port.
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Set Up a Weighed Item:
Click Menu Items under the Products tab.
Click Add Menu Item.
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- Click Save Changes on the Scales tab, then Save on the Peripherals tab
Add scale to device
The scale must be added to the device that it will interface with.
- On the selected site, click Devices, the click the edit icon (pencil) for the device to which the scale will be added
- Click the Device Peripherals tab, then click the drop-down for Available Scales. Select the scale that will be used with this device.
- Click Save on the Device Peripherals tab, then click Save Changes on the Sites page.
Create a menu item sold by weight
- Click Menu Items under the Products tab.
- Click Add Menu Item
- For menu item type, select Sales from the drop-down menu.
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- Enter the information for the menu item. Select Sold by Weight?
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- and enter a tare weight (the weight of the container) before saving.
Operation
- Place the item on the scale
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- , then tap the menu item
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- name of the weighted item
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- from the Ordering Menu. The tare weight of an item is the weight of the container holding the item. It is usually not included in
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- the selling price. All weighted items can have their weight configured in Enterprise Content Management.
Error conditions
- No scale for device
If the user orders the menu item and the device has not been configured in ECM, the system will prompt the user: "Device does not have a scale." (Windows message, top; iOS message, bottom)- See Add Scale for Device to configure; deploy changes then click Retry to proceed.
- No item on scale
If the user orders the menu item and nothing has been placed on the scale, the system will prompt the user: "Please place something on the scale."
Place an item on the scale and click Retry to proceed or click Cancel to discard any actions
Related articles:
Scales Installation for Order Entry