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Guest Identifiers NorthStar 4.8.3: Features and Improvements (Server/App)#GuestIdentifierSpeedScreen

I don’t have the option to add Guest Identifiers.

...

  • This feature requires an specific account flag to be flagged on "Time records: Staff must acknowledge adjustment". Once flagged, you will see the Adjustments option at the bottom of the Time Clock tab.

I adjusted the time of an employee, but I don't see that they accepted the change.

  • When an employee confirms an adjusted punch, it does not display for the manager. Only declined adjustments will display for the manager to review.

My staff wants to review their punches after the end of their day, but can't clock in unless they confirm or decline the adjusted punches.

  • The Job Permission for the staff needs to flagged on for them to bypass the Time Adjustment screen. Verify that "Allow user to override adjustment acknowledgements" is checked for the job and run a deploy.


Print Duplicate ReceiptsPrint Duplicate Receipts: Exclude CC Auth Chits

Doesn't this also duplicate Credit Card authorization chits?

  • No, it does not. Only one copy of the CC auth chit will print. 

Is there a limitation to how many printers you can duplicate the chit to?

  • Yes. When setting up the print duplication for a check printer, you can only choose one other printer to duplicate to

I set up print duplication, but it doesn't duplicate still.

  • Make sure the location is configured to either: Print After Send, Printer After Pay, or Printer After Finalize, for the duplication to function. 


Drive thru: Send order to kitchen on submitDrive thru: Send order to kitchen on submit; controlled by area

Is this a customer account feature toggle needed?

  • This a toggle that's available in your ECM setup under the Areas tab.

If the option is unflagged, when do the items send to the kitchen?

  • The items normally will send to the kitchen as they are ordered. If it is flagged, they will send on Submit only.