Page Comparison

Summary

A seat number can be assigned to an item when it is ordered and before it's submitted. 

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Configuration

• Enable seat numbers: To enable the seat number feature, ECM can be configured at the site and area level to allow (but not require) seat numbers. 
  • If seat numbers are enabled, the seat number field will appear during ordering and the server has the option to select a seat number for the order. 
  • If seat numbers are not enabled, the seat number field does not appear on the app. 
• Require seat numbers: Specific menu items can be configured to require that a seat number be selected.
  • This requirement is only honored if both the site and area are flagged to allow this feature. 
  • If the site and area are not flagged to enable seat numbers, the menu item will not require a seat number. 

Enable seat numbers

• SITE: Sites > Sites > select site > Site Info - Flag Enable Seat Number on the Site Info page to allow seat numbers to be used on the selected site.

  • Flagged: The seat number field will appear in the app in the areas that are flagged to allow seat number. 

  • Not flagged: The seat number field will not appear in the app.

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• AREA: Site info > Areas tab

  • Select the area within the site where the seat number feature will be allowed. Individual areas can be flagged to allow seat number selection. 
  • Flag Enable Seat Number. 
    • Flagged: If the site is flagged to enable seat number, the seat number field will appear in the area specified. (An operator may only want to allow seat number selection in designated areas.)   
    • Not flagged: The seat number field will not appear in the app.

Require seat numbers

• MENU ITEM: Products > Menu items > select item

  • Select the menu item. 

  • Flag Require Seat Number.
    • Flagged: 
      • If the site and area are flagged to enable seat number, the seat number field will be required when ordering the menu item. 
      • If the site and area are not flagged to enable seat number, the seat number field will not appear. 
    • Not flagged: 
      • If the site and area are flagged to enable seat number, the seat number field will appear, but will not be required. 
      • If the site and area are not flagged to enable seat number, the seat number field will not appear. 

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After configuring site, area and menu item (as desired), deploy the site to the iPads.  

Operation 

Assign a Seat Number - Seat number is optional

• To assign a seat number, order an item, then tap the i  icon on an item that has not been sent to the kitchen.

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• Seat numbers also display on the kitchen display.

• After sending the item to the kitchen, the seat number is no longer available in the item options pop-up and cannot be changed. 
• Items will be sorted by seat number on the check screen: 

Assign a Seat Number - Seat number is required

Pre-conditions: Site and area must both be flagged to enable seat number. (If not flagged, seat number will not be enabled.) 

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• A seat number must be selected before adding the item to the order. 
  • Tap a number, then tap OK.
  • The item will be added and the seat number will appear on the kitchen chit, kitchen display and the application check screen, sorted by seat number.  

Related articles 

Printing: Group by seat number

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