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Wisely needs to be toggled on in the account feature toggle section of ECM for following features to work. |
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The Wisely integration serves as a seat management tool through their own app which connects to NSOE through API. When a customer is registered into Wisely App, information like loyalty, guest count are sent to the NSOE app to add the customer and # of guests to the table (location).
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In addition, NSOE/ECM also sends sales history back to Wisely for CRM data type analysis.
ECM Setup:
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title | Enabling Wisely at ECM Level: |
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When the Wisely feature is enabled, the “Clean Screen” feature will automatically be disabled for the site. |
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title | World View → Integration Status → "Integration Type: Wisely" |
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The Wisely Integration Status page provides update information on Wisely integrations with each site and allows the user to resend information. Image RemovedImage AddedThe Wisely Integration Status page provides: Business date selection Search Account Name Site Name Business Date uploads - The checkmarks represent the success of uploading each day for each site. (Current business date is the last column on the right) Process Business Day (button) - Click to send information to the third-party service Select the site(s) and business date then click Process - Image RemovedImage Added
To view the integration results, click the green checkmark for a date. Click Reprocess to reprocess the day if any changes were made. - Image RemovedImage Added
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