An iPad can be configured to be used as a customer-facing display; we call this Advanced Customer Display (ACD). The ACD Is paired with an ordering iPad. As the server enters the order, the guest sees their order on the ACD. Payment can be made from the ACD if the site chooses. (ACD is available on NorthStar Order Entry version 4.8 and above.)
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- Go to page 4 Check - Background image. This is the background of the check panel on the ACD screen.
Operation
- The ACD guest-facing interface will look like the screenshots below and will show items ordered on the ordering iPad device (Terminal 1):
- ACD default screen
- Device Name from ECM is shown in the bottom left corner of the ACD
- ACD 1 is the name from ECM.
- ACD default screen
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- To change modes:
- To go to the keypad: Use staff interface, use a 5-finger tap on the ACD screen screen.
- To go to the ACD : Tap guest-facing interface, tap Cancel on the keypadstaff interface.
Ordering - ACD interface
- Tap on ordered items to show a picture of the item.
- Any new item ordered will be shown and override the image previously tapped.
- Example:
- Ordered Dr Pepper
- Ordered Green Tea Box
- Tapped Dr Pepper
- DR Pepper image is shown
- Ordered another Green Tea Box
- Green tea is shown as it is a new item ordered.
- Example:
Ordering items with components
- Items with components will show the default components of the item, default components removed and components added on both the ordering device and the ACD.
Payment - ACD interface
- After tapping Payment on the ordering iPad, the ACD will show:
- Cash payment (Using $20 in this example):
- After selecting your receipt delivery option:
- Card payment:
Payment devices
- ACD supports eDynamo, iDynamo, iDynamo 6, PAX S300/PX7 payment devices.
Screensaver
- If there are no orders on the ACD, the screensaver timer begins after 90 seconds of inactivity.
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