A closed check from any business day can be reopened up to 90 days from the date of the check.Alger Alama - is there a time limit for when a check can be reopened? A month? A week? Any time forever? - No time limit
Rose: The iOS doc says a close check from any business day can be reopened up to 90 days from the date of the check. - You are actually correct on this. I've corrected the statement and just used your line from the iOS doc.
Use Check Search to find check to reopen
- Attach to a location.
- To reopen a check, go Go to Check Search:
- Go to the Location Manu by either tapping Menu (Either tap Ordering Menu at the top and selecting select Location Menu or swipe right to go to the Location Menu.)
- On the Location Menu, tap Check Search.
- By default, Check Search displays current active and closed checks and an Advanced that have been opened from start of day to now. There is also an advanced search.
- Closed checks have been paid and will display an amount in the Payment column.
- If the closed check
- is from the current
- day
- ,
So you're saying the default view shows the current day's checks. To see other days, you can use the Advanced Search. Is that correct? - CorrectActive checks display a $0.00 balance in the Payment column- it will appear in the check listing.
- If it is from a previous day, use Advanced search to locate the check.
- Tap Advanced search at the top to search by guest identifier, location, check number or other specific criteria.
Advanced search
- Use Advanced search to search for closed checks
- Status: Select Closed
- Complete any other information you know such as date, location, amount of check, etc.
- Tap Search
- From the search results, select the desired check to show the check details in the left panel.
- Tap Reopen on the bottom left to reopen the closed check.
- The reopened check will open to the Ordering Menu where you may input additional add menu items or apply adjustments .
- Finished.to the check.
- After making changes, complete payment and finalize the check.