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- Verify that their account has the “4.8 Allow NorthStar Pay” flag turned on.
I don't see a QR code at the bottom of the receipt to trigger NS Pay.
- Make sure that ONLY the QR Codes are flagged for the receipt.
Everything is set up properly for NorthStar Pay, but it says the system is offline when attempting to pay with my credit card.
- Check to see if the flag "NorthStar Pay" is selected under the Alternate Payment setup
- Check your Payment settings for the processor for NorthStar Pay and verify that the credentials are correct. If the problem persists, contact your processor to validate your store credentials.
NorthStar Text-To-Pay - NorthStar 4.8.3: Features and Improvements (Server/App)#TexttoPay