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The Manage Tips function provides a convenient way for managers to add or adjust the tip on a reopened check from the same day. The function is only usable (Tips can also be adjusted in other ways through the payment screen.) This tip adjustment can only be used on checks that have been paid through by credit card.
For example, if a customer forgot to add a tip to their check before paying or would like to adjust the tip amount after paying, the manager can use Manage Tips to add a tip to the check.
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Tips cannot be added to a check from a previous day. It has the same functionality as the normal procedure used to add tips. |
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Order an item from the menu and send it to the kitchen.
Once the item has been processed, tap Payment. Swipe a credit card and select Apply Payment. Tips are usually added on this screen by tapping the blue i icon next to the payment.
Finalize the check. After Reopen the check closes, reopen the check through Check Search. Once to apply the tip by tapping Check Search; relocate the check and then reopen.
After the check is reopened, tap Manage Tips.
A Tips pop-up will open and show all the checks for this session. (If checks were split, more than one check would appear on this screen.)
Tap the blue i icon to open the numerical keypad.
Insert Enter tip amount using the keypad.Tap OK to apply the tip to the check.
Alternatively, tips may still be adjusted the same way they are added to a normal check (one that has not been reopened).
Remember that tips may not be adjusted on a reopened check from the a previous day.
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