Printers

Printers are configured in multiple areas in ECM:

Sites

Pre-condition: Before configuration, install the printer software on the windows server. (See "How to Install a Check or Prep Printer".)

To configure a printer in ECM:

Go to Sites > select site > select Printers tab.

To add a printer:

Click Add Printer
Enter the printer information:
- Name - Enter the printer name exactly as it is named in the windows control panel (including any capitalization).
- Description - Enter a description for the printer.
- Model - Select the model of the printer.
- Has Cash Drawer - Check this box if there is a cash drawer plugged in to the printer.
- Disabled - Check to enable/disable the printer for the site.
- Group by Seat Number - Check to enable/disable printing items grouped by seat number.
- Failover Printers - Use the drop-down to select printers to route to in the event that the selected printer is unavailable (out of paper, paper jam, turned off, etc.)
Save to save the information or Cancel to discard the information and return to the Printers screen.

To edit a printer, click the edit (pencil) icon to open the dialog box and make changes.