Add a Menu Item - archive

Summary

Menu items are any items that appear on menus. These can include food items and other items that can be ordered, such as gift cards, non-revenue items (i.e., donations) and open value items. Deposit  and deposit refunds also appear as menu items on menus. 

Note: Non-revenue items are not taxable. 

Configuration

Log in to ECM and click Menu Items under the Products tab.

 

Click Add Menu Item

Creating a menu item pop-up will appear. From the drop-down menu, select the type of menu item that will be created.

Menu item types

Type

Description

Type

Description

Sales 

 Item on sale (usually a standard entree food item)

MiscItemSale

 Open value; manual entry (can be used if an item is priced incorrectly or not on the menu)

GiftCard Open Value Sale

Activate a gift card and apply any amount of value; manual entry

GiftCard Preset Value Sale 

Activate a gift card and apply a preset value (equivalent to Activate Comp on NSOE)

GiftCard Reload

Apply additional value to an existing active gift card

GiftCard CashOut

In some states, if the balance of a store-issued gift card falls below a certain threshold, the merchant is required to redeem the gift card for cash upon request. In California, for example, a card under $10 can be refunded. 

Non Revenue

Items that can be ordered that do not generate revenue (e.g., money collected for charity); these do not appear as revenue on reports. (Non-revenue items are not taxable.)

Deposit

Money paid toward a future order; not a sale. (There is a Deposit key on the menu.)

DepositRefund

Use to refund a deposit; since the deposit is not a sale, it cannot be refunded through adjustments -> Refund.

TicketSale

Type used to sell tickets, for example, a carnival ride.

Combo 

Standard combo item; multiple items on an order are combined as a single menu item as defined by the restaurant. Refer to "Add a Combo."

Open Value Non Revenue 

Manual entry is used to assign a value to a non-revenue item. (Non-revenue items are not taxable.)

 

Complete the menu item form: 

 

Item

Description

Item

Description

Name

Menu item name

Description 

Item description (displayed to the guest)

Require Age Verification

Item requires that age be verified for the item ordered (e.g., alcohol).

Build Your Own

Guest can build (customize) the item.

Allow Save To Favorite

If customer has an account, item can be saved to the customers' "Favorites."

Active 

Enable/disable the menu item from all applications.

Available for Take Away?

 Item can be ordered for take away (not consumed in the restaurant).

Available for Web Ordering?

Item can be ordered online.

Refillable

 Item can be refilled (usually beverages); can set a refill price or leave blank for free refill.

Automatically walk guest through ordering process?

 In Guest User interface, pop-ups will guide the customer through ordering this item.

Is Featured?

 Item is featured on the guest user interface and can be ordered.

Zero-priced items print on the check?

 Setting determines whether items set to $0.00 will print on the check.

Sold by weight?

 Sell this item with a weight component.

Hide Menu Item Customization On Add 

  • Unchecked: The component customization screen always opens

  • Checked: The component customization screen is displayed only if additional selections or rules must be met.

    • Example 1: A hamburger is created with default components of pickles, lettuce and tomatoes. 
      The customization screen does not display

    • Example 2: A hamburger is created with default components of pickles, lettuce and tomatoes. 
      The patty requires a temperature selection. 
      The customization screen does display

Requires Staff to Order 

A staff member must assist when ordering. When the item is ordered, the following message is displayed:

Requires Seat Number

 A seat number is required when ordering the item.

Number of Placements

 Determines how many ways the item can be split up (e.g., pizza, left, right)

Price 

The item price.

Refill Price

The price for refilling the item (if charging for refill).

External Code

Leave as default value. External codes are used for 3rd-party software developers.

Background Color

Click to open a color palette and choose a color for this menu item button.

Redeem for Quantity (Ticket Only)?

The quantity of tickets included in the item purchase. A site might have an item that is worth 5 tickets, another worth 10 tickets.

Tare Weight

The weight of the empty container. For items sold by weight, the weight of the container is deducted before establishing price.

Type

Menu item type selected when you first created the item.

Sales Category

Sales category the menu item should be reported under.

Prep Type

Set how the item is prepared.

Prep Description

Description that is sent to kitchen.

Prep Category

The preparation category for the item.

Prep Time (sec)

Approximate time to prepare this menu item.

Convenience Center Category

The convenience center category this item belongs to (if available in the convenience center)

Menu Item Categories

The menu item categories this menu item will appear in. (Selection required for this menu item to be available.)

 

Click Save when finished.

 

 

 

Note:

Menu items cannot be deleted after they have been created.

 

 

 

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