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Summary

The Guest Facing tab under Sites is used to manage only a portion of the entirety of what a guest sees when using the device. Many settings such as favorites, toggling web browsing access, and selection of gratuity suggestion can be configured through this pathway.

Configuration

 

Settings

Settings includes features that can be enabled or disabled depending on preference.

ButtonDescription
Pre-Order EnabledToggle access to pre-ordering
Favorites and Membership EnabledIn guest-facing mode, allows use to create and manage membership account and save favorite items fo easy ordering
Web browsing enabledToggle access to web browsing; if enabled, enter a default URL (format: http://www.sitename)

Need Something Button

The Need Something? can be used to display the Convenience Center or to ask for assistance.

ButtonDescription
Display Convenience CenterBrings up a window with the Convenience Center
Call a server immediatelyCalls a server to the device

 

Gratuity Selected by Default

Gratuities are applied at the end of the workflow for payment of an order. The default gratuity choices are the same as the suggested gratuities on the Receipts tab.

ButtonDescription

None

No gratuity is selected by default
Suggestion One - 10.00%A 10% gratuity is suggested
Suggestion Two - 15.00%A 15% gratuity is suggested
Suggestion Three - 20.00%A 20% gratuity is suggested
Other - Guest filled amountThe guest enters their own gratuity


Kitchen Hours

Set the open and close hours for each day at the bottom of the Guest Facing window.

 

Surveys

Work in Progress

 

Operation

Attach to a table that is in guest facing mode. Tables can be configured in Enterprise Content Management to be in Guest Facing mode. When logged in as a staff member, tap Logout to access guest facing.


The guest facing screen shows any featured items or categories. Tap Start ordering... to dismiss the featured items page and order from the menus.

 


Related Articles:

Operation Mode: Guest Facing

Featured items/categories

Suggested Gratuity

Receipts

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