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Menu items can be viewed and configured from a global account view, a restricted site/operator view or a shared properties view. 

  • Global account view - Configuration applies to all sites for the account
  • Site/Operator view - Configuration applies only to selected site
  • Shared Properties view - Configuration applies to more than one site

An account administrator may choose to only modify selected sites or site groups, while an operator may have restricted ECM permission to modify a specific site or sites. 


Restricting site access allows a user to override certain global account settings and apply them only to the selected sites(s) or site group(s).

  • For example, an item might have an account price of $10, while a specific site might set the menu item price to $12 at their site due to food costs in their area. 
  • Prep time, start/end date and other setting changes can be made. 
  • The menu items page allows the user to select sites or site groups to be configured. 

  • To edit an item for a specific site, select the site. 
    • Restricted operators will only have access to their specified sites 

  • In a site/operator view with only one site selected, when the user clicks Add Menu Item, the full menu item form will display

  • In a site/operator view, when the user clicks a menu item to be edited for a specific site, a modified version of the menu item page is shown.
    • Items shaded in dark gray cannot be edited (name, type, description). 
    • When a setting is marked (Inherited), this means the setting shown is the global setting for the item. 
    • If an inherited setting is changed, the label changes to Reset. Click Reset to revert the setting back to the inherited setting. 


  • A user can select one or more sites or site groups to edit menu items in the shared properties view. 

  • With one or more sites or site groups selected, when the user clicks Add Menu Item, the full menu item form will display 
  • In a shared properties view, when the user clicks a menu item to be edited for the selected sites or site groups, a modified version of the menu item page is shown.
  • To change a menu item property: 
    • Select Change next to the property
    • Select or clear the property to be changed
      • For Price and Refill price, enter a new value
    • Click Save on the Shared Properties window; click Save Changes on the Menu Items page

Price/Refill price

After the value has been changed, the Shared Properties page will continue to display the global account price as the Base Price. The Shared Properties page will not reflect the new price created for the site(s). 

  • To view prices by site, click Show site prices:

  • Site prices can also be viewed from the menu items page by clicking the $ icon for the item: 


Add a Menu Item


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