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Summary 

A cashout is usually done at the end of the server's shift in order for the server to report any cash they've received in payment from customers. This is done to balance the transactions and ensure there are no overages or shortages. 

The app allows the user to cash out more than once per day. If a server is working a split shift, for example, they would cash out for each shift worked that day. 

Automatic cashout:

  • An automatic cashout occurs at the end-of-day (EOD) for pending cashouts for manager or users that don't use the time clock.
    • Setting: Sites > Store Hours > System Daily Close Time

  • An automatic cashout also occurs at the end of the pay period for all pending cashouts for time clock users. If, for instance, the restaurant's pay period time occurs after the end-of-day, all pending cash-outs for time clock users are also automatically cashed out. 
    • Setting: Sites > Store Hours > Start of Pay Period Date/Time

In order to cash out:

  • The user must be unassigned from all locations 
  • All open checks (unfinished transactions) must be closed/finalized 

A warning will display when the user tries to finalize the cashout if these conditions are not met. 

  • Message: Unfinished transactions (open checks) 
    • Tap Dismiss to close window and return to cashout window 
    • Tap Go to table to go to the location with the unfinished transaction 

  • Message: User assigned to locations
    • Tap Dismiss to close the message and return to the cashout window



ECM Configuration

Setting - Reset Total Sales 

The site can choose to either display a cumulative sales total for the day for each server or to reset the sales totals to $0 each time the server cashes out. 

This is a site-level setting found on the Reports tab of the Site in ECM.  

To configure sales to be reset with each cash-out: 

Note: If this is not checked, the printed cashout will reflect the total sales of the user for the entire day. 

Job Permissions 

Job permissions are set in ECM that allow a user to: 

  • View/finalize/print entire house cashout
  • View/finalize/print others' cashouts
  • View/finalize/print others' drawer cashout
  • View/finalize/print own cashout
  • View/finalize/print others' cashouts

Most jobs will be allowed to manage their own cashout; managers and leads are generally permitted to manage others' cashouts and the house cashout. 

Operation 

All open checks must be closed and user unassigned from all locations for a user to cash out.

  • On the Location Manager, tap the user name to show the User Options: Time Clock and Cash Out

  • Tap Cash Out (loading indicator may display briefly) 

Own cashout - Single shift

Screen Elements

Item Description
User nameDisplayed in header area and above transactions 
TransactionsUser's transactions for the cashout period are reported
Date 

Default: Current date 

Date can be changed by tapping the date selector and selecting a new date

Current/Previous 

Tap Current to see the current cashout information for the selected user. (Default)

Tap Previous to see previous finalized cashouts for the selected user. 

  • A numeric indicator (red circle) shows how many previous cashouts are available
  • Tap Previous view a list of previous cashouts is shown. Tap the desired cashout to view. 

Run reportAfter selecting new search or filter criteria, tap Run Report to refresh the display
Finalize

Tap Finalize to finalize the cashout 

  • If there are unfinished transactions, an error message will be displayed. Complete the transactions prior to cashing out by tapping the listed check then Go to table

  • If a user remains assigned to a location, an error message will be displayed. Tap Dismiss to close the message. The manager on duty can address the user's assigned locations as needed. 

Deposit 



Deposit is an optional requirement based on a user's job.

ECM configuration path: Users > Jobs > Workflow (tab)

  • Require a cash deposit when staff member finalizes their cashout
  • Require a cash deposit when manager finalizes the entire house cashout 

  • Can do multiple deposits
  • Negative deposits can be entered by toggling Deposit Adjust +/-
  • Cash Over/Short displayed on report
  • Cashout reports are final at EOD
  • Cash deposit amount cannot be edited

After tapping Finalize, if deposit is required, a numeric keypad will display to enter the amount of the user's cash deposit to the house. A message "Deposit amount is required" will display briefly.  

  • Use the keypad to enter the amount of the user's cash deposit.
  • Tap Go to complete or Clear to clear and re-enter an amount. 

  • Deposit receipts will print

Printer Tap the printer icon and select a printer from the list shown 


Own cashout - Multiple shifts

The site has the option to report a cumulative total for the day or to reset sales total to zero each time a cashout is performed.

Setting: 
Reset sales totals to 0 when a staff member finalizes a cashout 

  • Selected: When the cashout is finalized, the report will be reset to zero; each report will show the sales totals between the last and the current report 
  • Not selected: When the cashout is finalized, each report will show a cumulative total for the day 

  • If a user has performed multiple cashouts, a number indicator will be shown next to Previous 
  • Tap Previous to display the previous cashouts

  • Tap the desired cashout to display, view or print the cashout report 
    • Note: Finalize is not available when a user is viewing a previous cashout report  

Others' cashouts 

Permission required: A user's job must have the following permission to manage others' cashouts: Allow user to view/finalize/print others' cashouts (See JobPermissions) 

  • Tap the user icon  to display list of users who have cashouts (finalized or pending finalization)
  • Select a user; tap Finalize to finalize the user's cashout
    • If the user's cashout has already been finalized, tapped Previous to view the cashout report(s)

Entire House Cashout 

Permission required: A user's job must have the following permission: Allow user to view/finalize/print entire house cashout (See JobPermissions)

  • Tap the house icon to display entire house cashout report 
  • Tap Finalize to finalize the cashout
  • The system will prompt user to enter a deposit amount (if required)
    • Enter amount and tap Go
  • System automatically cashes out and finalizes entire house at end of day 

  • Tap Finalize to finalize report 

Cash Out by Drawer

Similar to user cashout, cashing out by drawer provides:

  • Drawer-specific sales information via the cashout report
  • User accountability for the over/short of the drawer assigned to the specific user

Configuration

Users > Job > edit job - Select permissions:

  • Allow user to view/finalize/print others' drawer cashout
  • Allow user to view/finalize/print own drawer cashout 


Workflow

  • Tap cash drawer icon; a list of drawers available for cashout is displayed
  • Select a drawer to cash out 
    • Drawer number is preceded by the device name used for the transactions

  • Cashout report is displayed; tap Finalize to finalize cashout for the drawer
    • Report will print automatically 

ECM Cashout Report  

  • To view the cashout report in ECM, go to Reports > Cashouts

  • Select a site and the date and time; default is the current date

  • Click Refresh Report 

  • The records in the cashout report are grouped by employee name. 

  • Each shift cashout record is displayed separately on the report

  • The report can be exported to PDF, Excel or CSV format 




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