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Twilio is a service needed for NorthStar Order Entry in order to be able to send texts and updates to clients regarding orders placed in restaurants that utilize our point-of-sale.

Without Twilio credentials, restaurant sites will not be able to utilize the features: Text to Pay or Dispatch Dashboard.


Twilio Account

  • Attain a Twilio account through the Product Owner or CTO.
  • Log in to https://www.twilio.com/login.
  • Your Twilio account Dashboard should look similar to the picture below with additional customizable sections. 

Account SID and Auth Token

The Project Info section holds both the:

  1. Account SID
  2. Auth Token 

These two are required in order to implement our text based features. Make note of both in your account.

 

Purchase a New Twilio Phone Number

A new phone number might need to be implemented for an ECM Instance. This is how you purchase a phone number from Twilio. (Approval needed by Product Owner first)

  • Click Explore Products on left panel.

  • Click Phone Numbers under Super Network


  • Click Buy Number
  • Input search criteria. (Utilize Advanced Search for access to beta numbers and specific requirements)
  • All purchasable numbers will be listed.
  • Click on Buy



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