Failover printer redirect
Failover printer is configured in Sites > Printers. Message appears when printer is redirected: Printer Redirected. Redirected to |printer name|.
Loyalty Program Updates
(May 1, 2019)
Offline Credit Card Processing
When the PAX device loses connectivity, an error message will be shown: An error occurred while processing your payment. Please try again.
Server/App out of sync
- User tries to order menu items and receives message:
The method OrderService/json/AddItems2 could not be found. - Per Tony (8/21/20): That error usually shows if their app is higher than their server.
- Solution: Upgrade the server to a version compatible with the app version
...
Transaction voided. Your card will not be charged. Contact staff for an alternate method of payment.
Payment screen prompt samples
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