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This feature requires an account feature toggle to be set in order for this option to display. Please contact your NorthStar representative to enable for your account. |
Summary
Surveys can be configured in ECM and presented in guest-facing mode for guests to respond to. A repository of survey questions is created at the concept level. A survey is created by selecting questions from the repository and adding them to a survey. The surveys are then enabled at the site level for guest use.
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- Surveys are created at the concept level and are available to all sites
- Columns can be sorted and can be filtered to show a subset of records (Questions column excluded)
| Item | Description |
|---|---|
| Add Survey | Click to launch the Add Survey pop-up (see below) |
| Save Changes Cancel Changes | Save Changes - save changes and close pop-up window |
| Search | To search for a survey name, enter whole or partial text and click Search |
| Edit (pencil icon) | Click to launch the Edit Survey pop-up (see below) |
| Set Questions | Click to launch configuration pop-up. The top panel shows a repository of questions. Drag and drop questions into the bottom panel to add questions to the survey. (see below) |
| Survey Name | The name given to the survey |
| Intro | Introductory text presented to the guest |
| Outro | Closing text presented to the guest |
| Active | Select to make survey active in guest interface |
Add/Edit Survey
- To create a new survey, click Add Survey
- Enter name, introduction and closing text.
- Select Active to make the survey active
- Click Save to save changes and close window or Cancel to discard changes and close window
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