Summary
Guest identifier requirements are configured by areas within a site. Specific areas can be set to require a guest identifier on orders and/or to prompt for the guest identifier to be entered before ordering. If the area is not required to use a guest identifier, the user can still add one by tapping the 
icon at the bottom of the check panel on the app screen. A guest identifier is useful to call a guest's name name when an order is ready, as in counter service mode.
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| Prompt for guest identifier before ordering | When guest identifier is required, select to launch the guest identifier prompt at the start of an order (after server attaches to a location) instead of at the end of the ordering process.
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Guest identifier required | Optional feature Contact your NorthStar representative to enable this feature. Description Require a guest identifier to be entered on checks (Guest identifier may be entered at any time or user will be prompted when Send Now, Submit Order or Payment is tapped) |
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- Enter guest's order and tap Submit Order
- Pop-up requests guest identifier
- Enter name (or other guest identifier like table tent, table, parking spot, etc.) and save
- Guest identifier is shown at the bottom of the check panel and is printed at the top of the receipt
- When order is ready, order taker can notify guest by name
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