Printers are configured in multiple areas in ECM:
- Sites
- Areas/Locations
- Menu item
Sites
Pre-condition: Before configuarionconfiguration, install the printer software on the windows server. (See "How to Install a Check or Prep Printer".)
To configure a printer in ECM:
Go to Sites > select site > select Printers tab.
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Add - Printer
To add a printer:
- Click + Add Printer
- Enter the printer information:
- Name - Enter the printer name exactly as it is named in the windows control panel (including any capitalization).
- Description - Enter a description for the printer.
- Model - Select Select the model of the printer.
- Has Cash Drawer - Check this box if there is a cash drawer plugged in to the printer.
- Disabled - Check to enable/disable the printer for the site.
- Group and sort by Seat NumberNumber - Check to enable/disable printing items grouped by seat number.
- Failover Printers - Use the drop-down to select printers to route to in the event that the selected printer is unavailable (out of paper, paper jam, turned off, etc.)
- Click Save to save the information or Cancel to discard the information and return to the Printers screen.
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Edit - Printer
To edit a printer, click the edit (pencil) icon to open the dialog box and make changes.
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Related articles
Edit an Area - Locations - archive
Print Route OverrideRouting - archive
Print Route Overrides (Edit an Area)
Configure Printer Failover (Redirection)