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Printers are easy to configure. To add a printer please make sure you have already installed it configured in multiple areas in ECM:

  • Sites
  • Areas/Locations
  • Menu item

Sites

Pre-condition: Before configuration, install the printer software on the windows server. For assistance please read (See "How to Install a Check or Prep Printer". Once installed follow the steps below to )

To configure a printer with Order Entry.

When editing a site a user may edit the following under the printers tab:

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On this page a user may add, edit and disable a printer.

When adding a printer the printer name MUST be the same as in ECM: 

Go to Sites > select site > select Printers tab. 

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Add - Printer

To add a printer: 

  • Click + Add Printer
  • Enter the printer information: 
    • Name - Enter the printer name exactly as it is named in the windows control panel (including any capitalization

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    • )

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    • Description Enter a description for the printer.
    • Model -

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    •  Select the model of the printer.
    • Has Cash Drawer -

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    • Check this box if there is a cash drawer plugged

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    • in to the printer.
    • Disabled -Check to enable/disable the printer for the site. 
    • Group and sort by Seat Number - Check to enable/disable printing items grouped by seat number.
    • Failover Printers - Use the drop-down to select printers to route to in the event that the selected printer is unavailable (out of paper, paper jam, turned off, etc.)
  • Click Save to save the information or Cancel to discard the information and return to the Printers screen.

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Edit - Printer

To edit a printer, click the edit (pencil) icon to open the dialog box and make changes. 

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Edit an Area - Locations - archive

Print Routing - archive

Print Route Overrides (Edit an Area)

Configure Printer Failover (Redirection)

Printer Redirection