Software release date: TBD
Release: 4.7d
This document summarizes the major new features and improvements in the NorthStar 4.7 releases and serves as a quick reference to these new items. For more complete information, please refer to the ticket number shown.*
| Table of Contents | ||||
|---|---|---|---|---|
|
...
Issue No.
...
Summary
...
Configuration
...
Operation
...
Audit Log
...
Audit log: Include "Print check" when $ is tapped on check
(Related to OE-12036 Audit Log, release version ECM 03-27-2019)
Include the "Print Check" event in the audit log when check is printed by tapping the brown dollar sign ($) in the check panel and tapping Print check in the pop-up.
...
- Tap the dollar sign ($) to prompt the options pop-up window
- Tap Print check
- The print check event is reported on the audit log
...
Check Audit Log Enhancements
Added information to enhance usefulness of report
...
- Actions added:
- Tax information
- Gratuity information
- EOD information
- Added column:
- Business date
- Enhanced Timestamp information to include business date and time
...
Cashout
...
User Drawer assignment: Unassign users from drawers at clock out, cash out and end of day
To prevent users from remaining assigned to cash drawers at end of day, users are unassigned from their assigned cash drawers when they clock out, when user or house cashout is performed and when end of day runs.
Pre-condition: Users must be assigned to cash drawers:
...
- Allow user to assign staff to a cash drawer
- Payment requires drawer assignment
...
- Tap Cash Drawer Assignment and assign users to cash drawers
...
Users assigned to cash drawers will be unassigned from the assigned drawer(s) when:
- A user clocks out at end of shift
- A house cashout is performed (all users are unassigned from all drawers)
- A drawer cashout is performed (all users assigned to that drawer are unassigned)
- A user cashout is performed
- End of day runs (all users are unassigned from all drawers)
...
Cashout - Entire House: Can enter deposit for entire house
Deposits for the entire house can be made on the cashout report.
(User cashouts are made from the user cashout screen.)
...
- Tap user name to show User Options; tap Cash Out
- On the Cash Out screen, tap the house icon, then tap the deposit (currency) icon
- Deposit icon is enabled for Current Cashout, disabled for Previous (selector at top middle)
- A numeric keypad will display
- Enter the deposit amount; tap Go
- Multiple deposits can be entered before finalizing; tap deposit icon to enter additional deposits
- A negative amount can be entered by tapping Deposit Adjust +/-
- A deposit receipt will print for each deposit entered
- Deposit amount is required; report cannot be finalized without entering a deposit amount
- Tap printer icon to print report
- Tap Finalize to flnalize report
...
...
House Cashout: Allow entire house cashout when user cashouts are pending
Previously, a full house cashout would not be allowed to be completed if there were user cashouts pending. This improvement allows the house cashout to proceed.
ECM setting:
Users > Jobs > edit a job > Workflow tab
New setting added (OE-12982):
Allow entire house cashout with pending cashouts remaining
- Selected: Entire house cashout can be performed with user cashouts pending
- Not selected (default): Entire house cashout cannot be performed with user cashouts pending
Workflow:
...
- Tap House icon on cashout report to run entire house cashout
- Tap Finalize
- A warning message will advise that some staff has not cashed out.
- Tap Dismiss to close warning message and return to cashout report
- Tap Proceed to complete and finalize the entire house cashout
- User cashout will remain open and pending
- Note: If the workflow setting is not selected, the warning message will only have Dismiss available and user will not be able to finalize the entire house cashout.
...
DSR (App)/Cashout: Show quantities for Category, Adjustments and Tender (match ECM DSR)
To be consistent with ECM DSR, add quantities on the application DSR and Cashout reports for:
- Category
- Adjustments
- Tender
...
Quantity column has been added to the app DSR and cashout for the Category, Adjustment and Tender sections of the report:
...
Guest-facing
MOVED TO 4.8 7/30/19; KEEPING HERE IN CASE IT MOVES AGAIN
...
Guest-facing: Provide ability to Add Tip to paid check
This feature allows guests to add a tip to a check that has been:
paid in full via: cash, credit card, gift card or alternate payment
comp’d
charged to a room charge
...
The previous version of NorthStar provided for adding a tip during the guest payment process; a tip could not be added after the check was paid. This improvement provides the ability to add a tip after the check has been paid and has a zero balance.
Workflow:
- Pay the check in full without adding a tip through the payment process; the check will be stamped PAID
- Tap Add tip
- Enter the tip amount on the keypad; tap OK
- Select payment type for tip
- Sign on signature screen, if applicable
- Select receipt option
- View returns to the paid check screen. Add tip remains available.
...
Guest-facing: Allow guest-facing payment using eDynamo wireless chip card reader
Adds option to use the eDynamo card reader for chip-enabled cards (previously only allowed for swipe option)
...
ECM > Sites > Payment
Chip-enabled credit card payment option will appear on guest-facing screen If credit card payment is enabled and the card reader is connected as a wireless payment device.
- Card reader is paired with iPad device
- Edit Settings > Wireless Card Reader
(Internal document: Bluetooth Card Reader - Pairing the reader)
...
Payment option appears on payment screen when an eDynamo card reader is connected as a wireless payment device. The new option is labeled "Pay with chip-enabled credit card."
- All payment options enabled in Site/Payment settings
- Credit card and gift card payment enabled; PAX device configured as iPad peripheral
- Credit card and cash enabled; no PAX device peripheral
- Credit card; no PAX device peripheral
...
Payment Processing
...
Payment processing: Revise MPPG implementation for Vantiv processor
Technical changes made to MPPG/Vantiv processor to support the eDynamo card reader and decryption center.
Technical change only; no UI change
Current UI: 
...
Gift card payment: Prompt for tip amount on PAX device
When the gift card payment request is sent to the PAX device, the device will display suggested gratuity amounts and allow the guest to select the amount to be added for payment.
...
The suggested gratuity amount is configured in ECM: Sites > Receipts > Suggested Gratuity
...
- On Payment screen, tap Gift Card, then tap Use Payment Terminal
- The PAX payment terminal will display the order amount and suggested gratuity amounts
- User taps an amount (or No Tip)
- The information is sent to the app and applied as gift card payment
Note: If a tip is entered into the staff UI prior to the gift card payment process, the system will not prompt for a tip on the external PAX device
S300 device
PX7 device
...
Printing/Kitchen
...
Kitchen printing: On chits for selected printers, reference other printers menu items are routed to
In product configuration, menu items can be configured to route to multiple locations to be printed (known as print routing).
For this feature, in kitchen configuration, users can select specific printers where the kitchen chit will print those other locations for reference.
| Info |
|---|
Account feature toggle required**: 4.7 Print check items to additional printers |
ECM setting:
- Site > Kitchen
- Kitchen management engine: Select Kitchen Printing
- Notify other printers of check items:
- Enabled - Allows user to select other printer locations from list
- Disabled - List is disabled; locations cannot be selected
Enabled
Disabled
...
Example:
- Print Routing: A menu item (Item 1) is configured with print routing set to four printers:
- Kitchen-1
- Kitchen 2
- PREP 1
- PREP 3
- Kitchen setting: The kitchen printer is set to also notify two additional printers of the kitchen routing settings and print those locations on the chits of those additional printers
- Kitchen 2
- Kitchen-1
- Result:
- Menu items print on the four printers specified in print routing (example not shown; standard behavior)
- The two printers specified in the kitchen setting are notified of the four print routing printers and print those locations on the kitchen chits of those two printers
- Check 1 shows Kitchen 2, PREP 1 and PREP 3
- Check 2 shows Kitchen-1, PREP 1 and PREP 3
...
Area - General: Add setting option to print selected member info on kitchen chit
Member information can be printed on kitchen chits as needed for in-house and third-party delivery drivers.
Setting is by area.
| Info | ||
|---|---|---|
| ||
Print member info on kitchen chit |
Setting option: Print membership on kitchen chit (default setting: selected)
- When setting is selected, at least one of the following options is required:
- Member name
- Member phone
- Member address
- By default, all options will be selected
- When setting is selected, at least one of the following options is required:
Kitchen chits will print guest information per the settings in ECM.
- Member name, phone, address
- Member name, phone
- Member name, address
- Member name
- Member phone
- Member address
- Member phone, address (not shown)
...
Reports
...
ECM DSR: Separate Non-Revenue sales in Reporting Categories
Improvement to Daily Sales Report to report non-revenue sales separately in reporting categories section.
...
Pre-condition:
- Non-revenue sales category should be included in a reporting category
Example: Non-Revenue sales category is included in Financial reporting category 
Non-revenue sales are not included in revenue financial information. They are reported separately.
(THIS MAY NOT BE FINAL PRODUCT; LARGE SPACE WHERE HEADER TOTAL WAS REMOVED)
...
Staff/UI Improvements
...
Ordering: Order combos by quantity
Combo menu items can be ordered by quantity.
The quantity of each qualifier in the combo can be customized as needed:
- Tap the QTY icon on each qualifier shown to enter the quantity
- Tap the
icon to edit the quantity
| Info |
|---|
Account feature toggle required**: Quantity on Combos |
ECM Settings
Sites and Groups > Sites > edit site > Areas > edit area
Select setting: Allow quantity orders of combo qualifiers
...
- After seating table, tap the seat icon to change to QTY and tap quantity for order
- Tap combo menu item
- On combo customization screen, the number of items required for each qualifier category are shown
- Tap a qualifier category (e.g., Food, Side, Beverage)
- Tap QTY on a qualifier menu item in the category
- On the numeric keypad, enter a quantity; tap Go
- Tap QTY on another qualifier menu item in the category
- On the numeric keypad, enter a quantity to meet the remaining requirement; tap Go
- Note that the Selected panel will display the number of items remaining to meet the requirement
- Complete quantities of remaining qualifiers
- Tap Add to Order
- Combos are built and displayed in check panel
- Receipt will reflect the number of combos and the number ordered of each qualifier
Modify quantity:
- To modify a quantity on the customization screen before sending to kitchen, tap the icon next to the item to be modified and enter a new quantity on the numeric keypad
Exceptions:
- If the quantity ordered exceeds the quantity required, an alert message will be shown
CC payment: Signature not required
Major credit card companies no longer require a signature for payment. Sites may choose one of the following options:
- Not require a signature (account feature toggle required)
- Require signature on chit (receipt)
- Require signature on screen
| Info |
|---|
Account feature toggle required**: 4.7 No signature required on payment processing If feature toggle is set, ECM will display the option: |
ECM setting:
Site > edit site > Payment > Settings
Signature is required setting:
- When No is selected, no signature is required on the chit (receipt) or on the screen
- When Yes is selected, the Signature Type setting is shown; the user can select either Chit or Screen for the signature requirement
If feature toggle is not set:
Only Signature Type will be displayed with an option to select either Chit or Screen: 
Options:
...
- Chit - A customer signature line is printed on the chit (receipt)
- Screen - The customer is prompted to sign on the application screen
...
Adjustments: Allow adjustments to reopened check using existing CC payment
Specific adjustments can be made to a reopened check that was paid by a credit card. The credit card payment will be used for the adjustment; no additional card swipe or guest signature is required. (Applies to checks reopened the same day.)
...
ECM Setting
Users > Jobs > Permissions
- Select: Allow user to modify fully paid checks and adjust charges
...
- Add item(s) (Ordering Menu)
- Add adjustments to item or check:
- Void
- Comp
- Discount
- Tax exempt
- Gratuity
Workflow
- Find check in Check Search; tap check number to open check
- User can add items or add adjustment to the reopened check
- ADD ITEM
- Tap menu item, tap Submit Order
- The payment amount changes to include the added item
- On Payment screen, tap Credit Card
- Tap previous payment to select and apply the revised amount
- Both charges are combined into one charge
- Tap Apply Payment
- Tap menu item, tap Submit Order
- ADD ITEM
- APPLY ADJUSTMENT
- Tap brown $ sign on check panel; tap Adjustments
- Select item or check; select adjustment to be applied; apply adjustment
- Tap Done to close Adjustments window and return to ordering page
- The payment amount changes to include the added item
- Tap Payment on ordering page
- Tap previous payment to select and apply the revised amount
- Total Payment is adjusted to new total with adjustment applied
- Tap Apply Payment
Age Verification: Scanner application integration
Uses the third-party VeriScan online ID scanner from IDScan.net.
When integrated with Order Entry, users can scan a guest's identification online to verify age.
This feature requires:
- Account feature toggle
- Site setting
- Menu item setting
- Job permission setting
| Info |
|---|
Account feature toggle required**: 4.7d IDScan.net VeriScan Online ID Scanner |
ECM Settings
Site setting
- Sites > edit site > Integrations (tab) > Age Verification (tab)
- Select: Enable IDScan.net VeriScan Online ID Scanner
Product setting
- Products > Menu Items > edit menu item > General
- Select: Require Age Verification
Employee permission setting
- Users > Jobs
- Select: Can verify age
- Tap menu item set to require age verification
- On age verification pop-up, tap Verify
- Third-party app is displayed to scan the guest's info
- Scan guest's ID
- Tap back button to close scan info window and return to OE app
- Item is added to check panel
App - verify age on demand
- Go to Location Menu
- Tap Verify Age
- Display third-party app
- Order an item that requires age verification
Scenario 1
Scenario 2
- Swipe to Location Menu, tap Verify Age
- Online ID scanner window displays
- Tap the camera icon on the app
- When the camera activates, place the guest's ID in front of the tablet's camera
- The guest's information will be captured automatically by the app to verify the guest's age.
- Close app; order item is added to the check
...
Gratuities: Allow multiple gratuities to be applied to a check
More than one gratuity can be applied to a check.
...
- Order items
- Go to Adjustments
- Tap check
- Tap gratuity to be applied
- Tap Apply
- Tap another gratuity to be applied
- Tap Apply
- Both gratuities are applied to check
Loyalty programs: Scan loyalty card barcode to attach account and redeem offers
Customer loyalty card can be scanned to access the member account and redeem offers. (Manual entry of member account number remains available.)
...
N/A
...
Rewards can be redeemed in several different ways as described below:
Scan loyalty card
- Place an order and tap Send Now to send to kitchen
- Tap the customer icon (below check panel)
- Scan the customer's loyalty card to prompt Rewards pop-up
- Tap matching customer account to select
- Tap Order and select check
- Tap Redeem Offer
- Rewards pop-up will show eligible offers; tap Redeem for desired offer
- Selected offer will be added to check
Manually enter offer number and card number
- Tap the customer icon to open the Rewards window, then tap Redeem Offer (bottom right)
- Enter the offer number and card number
- Tap Redeem
- Reward is redeemed and is displayed below the menu item; corresponding customer is attached to the check
Scan an offer code that consists of the offer number and member number
- Scan a barcode. Example below where:
- R = the offer code number (external code of the reward; find this number in ECM > Financial > Loyalty Programs)
- C = loyalty card number
- When the barcode is scanned, the reward is automatically redeemed and is displayed below the menu item; corresponding customer is attached to the check
...
...
Cash Drawer Assignment: List drawers in alphabetical order
Improvement to show the cash drawer assignment list in alphabetical order.
...
- From Cashier Menu, tap Cash Drawer Assignment
- On Cash Drawer Assignment window, users are listed in alphabetical order
...
...
Allow reduced price combo by percentage discount
Previously, reduced price combos could be set up by specifying a dollar value for the discount amount.
This feature expands that functionality to allow reduced price combos to also be set up by specifying a discount percentage value.
| Info | ||
|---|---|---|
| ||
| Allow reduced price percentage on combos |
ECM Setting
To add a new reduced price combo discounted by a percentage:
- Combo Type - Select Reduced Price
- Two options will appear: O Dollar, O Percentage
- Select Percentage
- Percent Reduction: Enter the percentage value to be applied to the menu item. This will be the percentage to be deducted from the price.
- The combo is priced as
- A single combo item - The percentage value is deducted from the total amount of all qualifiers (price of each qualifier is set to 0)
- A discount to each item in the combo - the percentage value is deducted from each qualifier
- Complete remaining fields
- Save and deploy combo menu item
...
Reduced price combo configured as:
- Percentage discount
- Single combo item
Reduced price combo configured as:
- Percentage discount
- A discount to each item in the combo
Reports
- Daily Sales Report
- Item Sales
- Adjustments
...
Time Clock
...
Time Clock: Allow user to clock in when they have no access to areas
Revised standard process:
Prior to this change, a job was required to have Area Access to at least one area in order to clock in. This change removes that requirement. A user whose job does not have area access specified can now clock in.
Alternate location feature:
There are special circumstances that apply if a site is using the alternate location feature (primarily used for counter service where a device is set to a default location):
- If the user doesn’t have access to the area of the default location set on the iPad, the alternate location feature will not apply.
- If we switch to a user that has access to the area of the default location, the alternate location feature works as is.
...
ECM Setting
- A job or jobs is set up with no area access specified.
- A user is assigned to a job with this configuration.
- The job permission "Allow user to use POS without clocking in to the Time Clock" is not selected. (The user must clock in to use the POS.)
- User with the specified job can clock in when:
- They have no area access and
- They are required to clock in to use the POS.
...
Web Ordering API
...
Web Ordering - Payment: Allow $0 payment for a check if the balance due is $0
This is a server change that applies to the Web Ordering API only.
...
Uncategorized
...
Receipt: Print component's serving options on guest receipt
The serving options on components print on the guest receipt.
...
N/A
...
When a component includes a serving option, both the component and the component's serving option print on the guest's receipt.
Example: Burger component is Sub Veggie Patty and the veggie patty has a serving option of Double. Both the component and serving option will print on the guest receipt.
...
Adjustments: Show/Hide button added to Applied Payments and Applied Adjustments panels when a discount or refund is applied to an existing adjustment
Originally, when applying a refund or discount to an existing adjustment, the applied adjustments panel covered the refund/discount reasons. This improvement allows access to both the applied adjustments and applied payments panels (for a reopened check) via use of the Show/Hide button.
...
Workflow
- Active check
When an adjustment is applied on a menu item and then the adjusted menu item is modified (discount or refund) in the adjustment screen, Hide/Show is displayed on the applied adjustment panel (sent & unsent to kitchen)- Apply and save an adjustment to a menu item
- Return to Adjustments and add a second adjustment to the item (discount/refund)
- Hide/Show is displayed on the applied adjustment panel
- Tap Show to open the applied adjustment panel; tap Hide to close the panel
...
Software release date: TBD
Release: 4.7d
This document summarizes the major new features and improvements in the NorthStar 4.7d release and serves as a quick reference to these new items. For more complete information, please refer to the ticket number shown.*
| Table of Contents | ||||
|---|---|---|---|---|
|
Issue No. | Summary | Configuration | Operation | |||||
|---|---|---|---|---|---|---|---|---|
Audit Log(For more information on the audit log, see What's New - ECM Release 2019-03-27) | ||||||||
| OE-12775 | Audit log: Include "Print check" when $ is tapped on check(Related to OE-12036 Audit Log, release version ECM 03-27-2019) Include the "Print Check" event in the audit log when check is printed by tapping the brown dollar sign ($) in the check panel and tapping Print check in the pop-up. | N/A |
| |||||
| OE-13022 | Check Audit Log EnhancementsAdded information to enhance usefulness of report | N/A |
| |||||
| OE-12374 | Check Audit Log: Queue logs when offline; update when back online
| N/A | Check Audit Log - server offline: Check Audit Log - information populated when server is back online:
| |||||
Cashout | ||||||||
| OE-12573 | User Drawer assignment: Unassign users from drawers at clock out, cash out and end of dayTo prevent users from remaining assigned to cash drawers at end of day, users are unassigned from their assigned cash drawers when they clock out, when user or house cashout is performed and when end of day runs. | Pre-condition: Users must be assigned to cash drawers:
| Users assigned to cash drawers will be unassigned from the assigned drawer(s) when:
| |||||
Also: | Cashout - Entire House: Can enter deposit for entire houseDeposits for the entire house can be made on the cashout report. (User cashouts are made from the user cashout screen.) | N/A |
| |||||
House Cashout: Allow entire house cashout when user cashouts are pendingPreviously, a full house cashout would not be allowed to be completed if there were user cashouts pending. This improvement allows the house cashout to proceed. | ECM setting: Users > Jobs > edit a job > Workflow tab New setting added (OE-12982):
| Workflow:
| ||||||
| OE-12908 | DSR (App)/Cashout: Show quantities for Category, Adjustments and Tender (match ECM DSR)To be consistent with ECM DSR, add quantities on the application DSR and Cashout reports for:
| N/A | Quantity column has been added to the app DSR and cashout for the Category, Adjustment and Tender sections of the report:
| |||||
| OE-13135 | Cashout: Require cash deposit when drawer cashout is finalizedA new job permission provides the option to require a cash deposit when drawer cashout is finalized. Prior to this change, the cash deposit wasn't an option; it was required. | ECM setting: Users > Jobs > edit a job > Workflow tab New setting added (OE-13192):
Pre-condition: User device allows drawer assignment and user is assigned to a drawer
| Workflow with permission selected:
Workflow with permission not selected:
| |||||
Guest-facing | ||||||||
| OE-13101 | Guest-facing: Allow guest-facing payment using eDynamo wireless chip card readerAdds option to use the eDynamo card reader for chip-enabled cards (previously only allowed for swipe option) | ECM > Sites > Payment Chip-enabled credit card payment option will appear on guest-facing screen If credit card payment is enabled and the card reader is connected as a wireless payment device.
(Internal document: /wiki/spaces/SM/pages/895057957) | Payment option appears on payment screen when an eDynamo card reader is connected as a wireless payment device. The new option is labeled "Pay with chip-enabled credit card."
| |||||
Payment Processing | ||||||||
Payment processing: Revise MPPG implementation for Vantiv processor Technical changes made to MPPG/Vantiv processor to support the eDynamo card reader and decryption center. | Technical change only; no UI change Current UI: | Technical change only; no UI or operational change using eDynamo card reader for payment through MPPG/Vantiv | ||||||
| OE-12657 | Gift card payment: Prompt for tip amount on PAX deviceWhen the gift card payment request is sent to the PAX device, the device will display suggested gratuity amounts and allow the guest to select the amount to be added for payment. | The suggested gratuity amount is configured in ECM: Sites > Receipts > Suggested Gratuity
|
S300 device
PX7 device
| |||||
Printing/Kitchen | ||||||||
Kitchen printing: On chits for selected printers, reference other printers menu items are routed toIn product configuration, menu items can be configured to route to multiple locations to be printed (known as print routing). For this feature, in kitchen configuration, users can select specific printers where the kitchen chit will print those other locations for reference. |
ECM setting:
Enabled
Disabled
| Example:
| ||||||
| OE-12972 | Area - General: Add setting option to print selected member info on kitchen chitMember information can be printed on kitchen chits as needed for in-house and third-party delivery drivers. Setting is by area. |
ECM setting: Site > Area > General tab
| Kitchen chits will print guest information per the settings in ECM.
| |||||
Components and Serving Options: Add kitchen prep timeThis improvement allows prep time to be added to individual components and serving options. The prep time of the menu item plus components and serving options are combined and provided to the kitchen for more precise kitchen prep. Example:
Applies to QSR and Bematech kitchen display systems at this time. |
|
| ||||||
| OE-13119 | Credit card receipt printing options by areaSettings can be configured at the area level to require a signature on either a paper chit or on screen. If user signs on screen, a credit card receipt for signature does not print. Staff-facing mode only. |
ECM: Path: Sites > select a site > Areas > select an area Setting: Override site payment signature setting 
| Setting: Signature required on chit (credit card receipt)
Setting: SIgnature required on screen
| |||||
Reports | ||||||||
Also: OE-13047 - Printed DSR | Daily Sales Report: Separate Non-Revenue sales in Reporting CategoriesImprovement to Daily Sales Report to report non-revenue sales separately in reporting categories section. | Pre-condition:
Example: Non-Revenue sales category is included in Financial reporting category | ECM Daily Sales Report Non-revenue sales are not included in revenue financial information. They are reported separately.
NSOE App Daily Sales Report (OE-13040) Applies to entire house cashout and individual user cashout
Printed Cashout Report (OE-13047) Setting: Site > Report > Report sales by: Sales category
Setting: Site > Report > Report sales by: Reporting category
| |||||
Staff/UI Improvements | ||||||||
Also: OE-12412 - Check panel quantities OE-12503 - Check Search quantities | Ordering: Order combos by quantityCombo menu items can be ordered by quantity. The quantity of each qualifier in the combo can be customized as needed:
|
ECM Settings Sites and Groups > Sites > edit site > Areas > edit area Select setting: Allow quantity orders of combo qualifiers
|
Modify quantity:
Exceptions:
Check Search:
| |||||
| CC payment: Signature not requiredMajor credit card companies no longer require a signature for payment. Sites may choose one of the following options:
|
ECM setting: Site > edit site > Payment > Settings Signature is required setting:
If feature toggle is not set: | Options:
| |||||
Adjustments: Allow adjustments to reopened check using existing CC paymentSpecific adjustments can be made to a reopened check that was paid by a credit card. The credit card payment will be used for the adjustment; no additional card swipe or guest signature is required. (Applies to checks reopened the same day.) | ECM Setting Users > Jobs > Permissions
| The following actions are permitted on a check (session) that is reopened on the current day; the guest's credit card does not need to be swiped again and no guest signature is required:
Workflow
| ||||||
Age Verification: Scanner application integrationUses the third-party VeriScan online ID scanner from IDScan.net. When integrated with Order Entry, users can scan a guest's identification online to verify age. This feature requires:
|
ECM Settings Site setting
Product setting
Employee permission setting
|
App - verify age on demand
Scenario 1 Scenario 2
| ||||||
OE-11247 - Server dev: Multiple gratuities on a transaction | Gratuities: Allow multiple gratuities to be applied to a checkMore than one gratuity can be applied to a check. | N/A |
| |||||
Loyalty programs: Scan loyalty card barcode to attach account and redeem offersCustomer loyalty card can be scanned to access the member account and redeem offers. (Manual entry of member account number remains available.) | N/A | Rewards can be redeemed in several different ways as described below: Scan loyalty card
Manually enter offer number and card number
Scan an offer code that consists of the offer number and member number
| ||||||
Cash Drawer Assignment: List users in alphabetical orderImprovement to show the cash drawer assignment list in alphabetical order. | N/A (assumes site is already configured for cash drawer assignment: feature toggle, device peripherals setting, printers setting, jobs permissions) |
| ||||||
Allow reduced price combo by percentage discountPreviously, reduced price combos could be set up by specifying a dollar value for the discount amount. |
ECM Setting To add a new reduced price combo discounted by a percentage:
| Reduced price combo configured as:
Reduced price combo configured as:
Reports
| ||||||
| OE-13286 | Guest facing: When staff card is swiped, switch to staff UI; when guest card is swiped, remain in guest-facing UIThis feature is targeted toward users such as cruise ships or hotels where a guest might have a card allowing payment to their room or cabin. Staff and guest cards could fall within the same BIN range but have different behaviors when swiped. | Pre-condition:
| Workflow:
| |||||
Time Clock | ||||||||
| OE-12597 | Time Clock: Allow user to clock in when they have no access to areasRevised standard process: Alternate location feature:
| ECM Setting
|
| |||||
Web Ordering API | ||||||||
| OE-12501 | Web Ordering - Payment: Allow $0 payment for a check if the balance due is $0This is a server change that applies to the Web Ordering API only. | N/A | This is a server change to allow a $0 payment for an online web order through the web ordering API for reconciliation purposes. This does not apply to the NSOE client app. | |||||
Uncategorized | ||||||||
| OE-12133 | Receipt: Print component's serving options on guest receiptThe serving options on components print on the guest receipt. | N/A | When a component includes a serving option, both the component and the component's serving option print on the guest's receipt.
| |||||
| OE-13133 | Adjustments: Show/Hide button added to Applied Payments and Applied Adjustments panels when a discount or refund is applied to an existing adjustmentOriginally, when applying a refund or discount to an existing adjustment, the applied adjustments panel covered the refund/discount reasons. This improvement allows access to both the applied adjustments and applied payments panels (for a reopened check) via use of the Show/Hide button. | N/A | Workflow
| |||||
| OE-13139 | Modify fully paid check: Disable Refund until the new adjustment has been applied to the original paymentA permission setting allow a user to modify a fully paid check, such as making an adjustment after the check has been finalized. Prior to this change, a user could apply a discount to a fully paid check and then tap Refund before the discount was applied to the original payment. The discount must be applied to original payment amount first to avoid a balance due. This improvement disables Refund to prevent this error condition. | ECM Setting Path: Users > Jobs Select job permission: Allow user to modify fully paid checks and adjust charges
| Workflow
Complete the adjustment:
| |||||
| OE-13166 | Receipts: Add footer messages option to receiptsSite can opt to display different marketing message on footer than on receipt header. |
| Path: Sites > edit a site > Receipts tab
App:
| |||||
| OE-12588 | Jobs - Grace periods: Enforce grace periods when Schedule API or HotSchedules is selected/enabledImprovement to allow grace period settings to apply when Schedule API or HotSchedules is selected. Grace periods will not apply when Schedule API or HotSchedules integrations are not enabled. |
ECM Setting Set grace periods by job
Enable HotSchedules (if applicable)
Enable ECM API schedule API (if applicable)
| The flags for enabling/disabling HotSchedules and Schedule API were not exposed to the OE server which is why this are not being checked for enforcing grace periods. These are now exposed and checked in the server Workflow To enforce grace periods:
| |||||
(Fix version: 4.7g) | Payment: Control tip prompt on PAX external deviceWhen tipping is enabled for a site on ECM, each area can further specify whether to allow the PAX device to prompt for a tip before payment and on tip adjustment. | SITE SETTING
 AREA SETTING
| Workflow:
| |||||
*Detailed documentation is in progress and will be available upon completion.
**Please contact your NorthStar representative to have this setting enabled for your account.