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A closed check can be reopened. 

Alger Alama - is there a time limit for when a check can be reopened? A month? A week? Any time forever? - No time limit 
Rose: The iOS doc says a close A closed check from any business day can be reopened up to 90 days from the date of the check. When a closed check is reopened, the following actions can be taken: 

Reopened check - Current business day

• Add a new payment
• Adjust a tip
• Add new items to the check
  • User can add items to the same session; these will appear on a new check
  • Session will show Reopened Check and new items will appear on Check #2
• Refund items
• Reprint check
• Refund check 

Reopened check - Previous business day 

• Reprint check 
• Refund check

Use Check Search to find check to reopen 

• Attach to a location.
• To reopen a check, go Go to Check Search:
  • Go to the Location Manu by either tapping Menu (Either tap Ordering Menu at the top and selecting select Location Menu or swipe right to go to the Location Menu.)

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• On the Location Menu, tap Check Search.

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• By default, Check Search displays current active and closed checks and an Advanced that have been opened from start of day to now. There is also an advanced search.
• Closed checks have been paid and will display an amount in the Payment column.
  You may select
  • If the closed check
  (if it's
  • is from the current
  business
  • day
  ) and skip the Advanced search step. - @Alger Alama - Not sure what this means here. Couldn't they select an active check here, too
  • ,
  and skip Advanced search? Maybe this just moves to the third bullet about Advanced search and says the user can select any check without using adv. search? - That works too. But it will only display the current day's closed and open checks. 
  So you're saying the default view shows the current day's checks. To see other days, you can use the Advanced Search. Is that correct? Active checks display a $0.00 balance in the Payment column
  • it will appear in the check listing.
  • If it is from a previous day, use Advanced search to locate the check.
  • Tap Advanced search at the top to search by guest identifier, location, check number or other specific criteria. 

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  Advanced search

  • Use Advanced search to search for closed checks 
    
    1. Status: Select Closed 
    2. Complete any other information you know such as date, location, amount of check, etc. 
    3. Tap Search

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  • From the search results, select the desired check to show the check details in the left panel. 
  • Tap Reopen on the bottom left to reopen the closed check.

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  • The reopened check will open to the Ordering Menu where you may input additional add menu items or apply adjustments .  

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  • Finished.to the check. 
  • After making changes, complete payment and finalize the check. 

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